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For Companies At a Glance
- Tasks: Deliver excellent customer service, assist with orders, and maintain a tidy store environment.
- Company: Join Argos, a leading UK digital retailer, known for convenience and value.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a positive impact on customers.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible part-time hours available; apply quickly as vacancies may close fast.
Working in our stores
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
- You must be above the school‑leaver age in your country (School leaving age – GOV.UK)
- You must have Right to Work eligibility in the UK
- Most roles are part‑time, across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
- Ensure customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
- Keep the stock room neat and tidy, and restock products from deliveries.
- Be present on the shop floor helping customers with questions and providing advice on a wide range of products.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products.
- Happy working in a fast‑paced, physical and high‑energy environment, and thrives in being part of a team.
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Embraces using new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.
Working for us has great rewards
- Discount card – 10% off at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks – provided for Colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4‑7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Inclusivity and diversity commitments
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Knowing the ins and outs of what they offer will not only help you answer customer queries effectively but also show your enthusiasm for the role during any discussions.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. Whether it's through volunteering or part-time work, having examples ready to share can highlight your ability to create a positive shopping experience.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability. Since the role involves varying shifts and responsibilities, showcasing your willingness to work in a fast-paced environment will make you stand out.
✨Tip Number 4
Showcase your tech-savviness. Argos uses digital tools extensively, so mentioning any experience you have with technology or digital platforms can demonstrate that you're ready to embrace the tools needed for the job.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Argos is looking for in a Customer Advisor. Highlight key responsibilities and required skills, such as customer service experience and teamwork.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job requirements. Emphasise any previous roles in customer service or retail, and showcase your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and Argos as a company. Mention specific examples of how you have provided excellent customer service in the past and your willingness to learn new skills.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm for Customer Service
As a Customer Advisor, your passion for helping customers is key. Be sure to express your genuine enthusiasm for providing excellent service during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Product Knowledge
Familiarise yourself with Argos' product range and services before the interview. Being able to discuss specific products or promotions shows that you're proactive and ready to assist customers effectively.
✨Highlight Teamwork Skills
Working in a fast-paced environment means you'll need to collaborate with your colleagues. Share experiences where you've successfully worked as part of a team, showcasing your ability to support others and contribute to a positive atmosphere.
✨Be Ready for Flexibility
Argos values flexibility in its employees. Be prepared to discuss your availability and willingness to work various shifts, including weekends. This shows that you're adaptable and committed to meeting the needs of the store.