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- Tasks: Deliver excellent customer service and assist with product collections in a fast-paced store environment.
- Company: Join Argos, a leading UK digital retailer known for convenience and outstanding value.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Why this job: Be part of a vibrant team, learn new skills, and make a positive impact in your community.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible part-time shifts available, perfect for students balancing studies and work.
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our General Merchandising Assistants, youll ensure our homeware, clothing and entertainment sections are set-up brilliantly for our customers.
Eligibility
You must be above the school-leaver age in your country School leaving age – GOV.UK
You must have Right to Work eligibility in the UK
If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and valueacross a vast range of products for the moments that matter. As a Customer Advisor working in one of our standalone stores, youll provide the very best shopping experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility:
You must be above the school-leaver age in your countrySchool leaving age – GOV.UK
You must have Right to Work eligibility in the UK
Most roles are part-time working across a variety of shifts,including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What youll be doing:
Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
Be present on the shop floor helping customers with questions and provide advice on a wide range of products supporting in the stock room when the store is quiet
Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
Friendly and welcoming with a genuine enthusiasm for helping customers.
Comfortable talking to customers about our financial services when buying certain products
Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
Always prepared to work flexibly and productively to a high standard across the store when needed – youll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
Embraces using new digital tools and technology to do your job brilliantly
Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
Discount card 10% off at Sainsburys, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsburys every Friday and Saturday, and 15% off at Argos every pay day
Free food and hot drinks – provided for Colleagues in all our stores
Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
Pension well match between 4-7.5% of your pension contributions
Sainsburys share schemes buy Sainsburys shares at discounted prices
Shopping discounts special offers on gym memberships, restaurants, holidays, retail vouchers and more
Wellbeing support including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range ofenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Advisor Argos (in Sainsburys) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor Argos (in Sainsburys)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Knowing the ins and outs of what we offer will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Whether it's through part-time work or volunteering, gaining experience in similar settings will prepare you for the dynamic atmosphere at Argos.
✨Tip Number 3
Be ready to showcase your flexibility and teamwork during the interview. Highlight any past experiences where you've successfully adapted to changing situations or collaborated with others to achieve a common goal.
✨Tip Number 4
Demonstrate your comfort with technology. Since you'll be using digital tools in your role, mentioning any relevant experience with tech or willingness to learn new systems can set you apart from other candidates.
We think you need these skills to ace Customer Advisor Argos (in Sainsburys)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Advisor at Argos. Tailor your application to highlight relevant experiences that demonstrate your ability to provide excellent customer service.
Highlight Relevant Skills: Emphasise skills that align with the role, such as communication, teamwork, and adaptability. Mention any experience in fast-paced environments or customer service roles to show you can thrive in this position.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Use specific examples from your past experiences to illustrate how you meet the qualifications and can contribute to the team.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm
Make sure to express your genuine passion for customer service and helping others. Argos values friendly and welcoming colleagues, so let your enthusiasm shine through during the interview.
✨Demonstrate Product Knowledge
Familiarise yourself with Argos' product range and services before the interview. Being able to discuss specific products or promotions will show that you're proactive and ready to provide excellent recommendations to customers.
✨Prepare for Scenario Questions
Expect questions about how you would handle various customer service scenarios. Think of examples from your past experiences where you successfully resolved issues or provided exceptional service.
✨Highlight Teamwork Skills
Argos operates in a fast-paced environment, so emphasise your ability to work well in a team. Share examples of how you've collaborated with others to achieve common goals or improve customer experiences.