At a Glance
- Tasks: Help customers find perfect gifts and create memorable shopping experiences this festive season.
- Company: Join Argos, a leading UK digital retailer with a focus on customer satisfaction.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Other info: Flexible part-time hours with opportunities for training and career growth.
- Why this job: Be part of a dynamic team and make Christmas shopping magical for customers.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
Responsibilities
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards
We truly value our colleagues and provide market‑leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4‑7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Important notice
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Argos stores here.
Qualifications & Inclusion
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look and.
As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Eligibility
- You must be above the school‑leaver age in your country School leaving age - GOV.UK
- You must have Right to Work eligibility in the UK
- Most roles are part‑time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
Customer Advisor – Argos (in Sainsbury’s) in Fareham employer: Sainsbury's
At Argos, we pride ourselves on being an excellent employer, especially during the festive season when our Customer Advisors play a vital role in creating memorable shopping experiences. With a supportive work culture that values inclusivity and personal growth, employees enjoy generous benefits such as discounts, free meals, and access to wellbeing support, all while working in a dynamic team environment. Our commitment to development opportunities ensures that every colleague can thrive and progress in their career, making Argos a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s) in Fareham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos and Sainsbury’s. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be working directly with customers, think of examples from your past experiences where you've gone above and beyond to help someone. Be ready to share these stories during your interview to demonstrate your friendly and enthusiastic approach.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. A neat appearance reflects your professionalism and respect for the role. Plus, it sets a positive tone for your interaction with the hiring team.
✨Tip Number 4
Apply through our website! We recommend using our platform to submit your application. It’s quick, easy, and ensures your details go straight to the right people. Plus, you’ll get access to exclusive features and tips to help you land that Customer Advisor role!
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s) in Fareham
Some tips for your application 🫡
Show Your Festive Spirit:When writing your application, let your personality shine through! We want to see your enthusiasm for the festive season and how you can bring joy to our customers. Share any relevant experiences that highlight your customer service skills and festive flair.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight your ability to work in a fast-paced environment and your comfort with digital tools. We love seeing candidates who understand what it means to be part of the Argos team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This helps us quickly see why you’d be a great fit for the role and makes it easier for us to get to know you.
Apply Early!:Don’t wait around! Our vacancies can close quickly, so we encourage you to apply as soon as possible through our website. The sooner you get your application in, the better your chances of being among the first 25 applicants!
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers find their perfect gifts.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to create those 'wow moments' that Argos values.
✨Embrace the Festive Spirit
Since this role is during the Christmas season, bring your festive flair into the interview. Share your ideas on how to enhance the shopping experience during the holidays and express your excitement about working in a fast-paced environment filled with holiday cheer.
✨Be Ready for Teamwork Questions
Argos looks for colleagues who thrive in a team setting. Prepare to discuss how you've collaborated with others in previous roles. Highlight your flexibility and willingness to support your teammates, especially during busy periods like Black Friday and Christmas.
