At a Glance
- Tasks: Help customers find perfect gifts and create memorable shopping experiences this festive season.
- Company: Join Argos, a leading UK digital retailer with a vibrant team culture.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and career development opportunities.
- Why this job: Be part of the Christmas magic while gaining valuable retail experience.
- Qualifications: Must be above school-leaver age and have the right to work in the UK.
- Other info: Flexible part-time shifts available, perfect for students balancing studies and work.
Working in our stores this Christmas:
Turn wishlists into wow moments with us this season. From Black Friday buzz to Christmas cheer, help our customers find their perfect gifts. With your festive flair and bundle of energy, you can add joy to every shop.
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders this Black Friday and Christmas.
Eligibility:
- You must be above the school-leaver age in your country
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing Argos and Sainsbury’s websites. Familiarise yourself with their products, services, and any current promotions. This will help you answer questions confidently and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone or resolved an issue. Be ready to share these experiences during your interview. Remember, they want to see your friendly and welcoming side, so let your personality shine through!
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking smart can make a great first impression. It shows you care about the opportunity and are ready to represent Argos well. Plus, it’ll boost your confidence!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Show Your Festive Spirit: When writing your application, let your personality shine through! We want to see your enthusiasm for the festive season and how you can bring joy to our customers. Share any past experiences that highlight your customer service skills and your ability to create memorable moments.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience in fast-paced environments and your comfort with digital tools. We love seeing candidates who understand what it means to be part of a team and can adapt to different roles within the store.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Customer Advisor role at Argos.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can focus on showcasing your skills and passion.
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before your interview, take some time to familiarise yourself with the range of products Argos offers. Being able to discuss specific items and promotions will show your enthusiasm and readiness to help customers find their perfect gifts.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to create those 'wow moments' that Argos values.
✨Embrace the Festive Spirit
Since this role is during the Christmas season, bring your festive flair to the interview! Share your ideas on how to enhance the shopping experience during the holidays and express your excitement about working in a high-energy environment.
✨Be Ready for Flexibility
Argos values flexibility, so be prepared to discuss your availability and willingness to work various shifts. Highlight any previous experience in fast-paced roles where you adapted quickly to changing demands, showing that you can thrive in a dynamic setting.