Customer Advisor – Argos (in Sainsbury’s)

Overview

As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders. Working in our stores this Christmas, you’ll help customers find their perfect gifts and contribute to a festive, energetic store environment.

As one of the leading UK digital retailers, Argos provides inspiring choice and trusted value across a vast range of products with unforgettable ease.

What you’ll be doing

• Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, at website screens on the shopfloor and at the collection counter
• Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
• Keep the stock room neat and tidy and restock products from deliveries
• Be present on the shop floor helping customers with questions and provide advice on a wide range of products
• Build knowledge about our products, services and promotions to help provide recommendations

What makes a great Argos Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers
• Comfortable talking to customers about our financial services when buying certain products
• Happy working in a fast-paced, physical and high-energy environment, and thrives in being part of a team
• Flexible and proactive to a high standard across the store when needed; fully trained in a variety of skills with opportunities to learn and develop
• Available to work weekends
• Embraces using new digital tools and technology to do your job brilliantly
• Great attention to detail, keeping the store clean and clutter-free to create the best shopping experience

Working for us has great rewards

We truly value our colleagues and provide market-leading benefits and training to reflect that:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks provided for Colleagues in all our stores
• Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
• Pension – we’ll match between 4-7.5% of your pension contributions
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance

Eligibility

• You must be above the school-leaver age in your country
• You must have Right to Work eligibility in the UK
• Most roles are part-time across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.

Important notes

Whilst many roles may be temporary over the festive period, there may also be permanent opportunities available. Please check the contract type and schedule hours before applying to ensure the role is right for you. Vacancies may close quickly, so apply at your earliest convenience. We are an inclusive retailer, dedicated to providing a welcoming environment for colleagues and customers, with development opportunities, mentorship, training, and career progression paths.

If you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other
• Industries
• Retail