Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver excellent customer service and assist with online order collections.
- Company: Join Argos, a leading UK digital retailer within Sainsbury’s.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Friendly attitude and willingness to learn in a fast-paced environment.
- Other info: Flexible part-time hours to fit around your schedule.
Overview
Working in our stores: As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Eligibility
- You must be above the school-leaver age in your country (School leaving age – GOV.UK)
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
Other
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: Retail
#J-18808-Ljbffr
Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Get to know the Argos brand and its products inside out! When you walk into that interview, show off your knowledge about their offerings and how they help customers. This will demonstrate your enthusiasm and readiness to provide top-notch service.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable handling different customer scenarios. Being friendly and approachable is key, so let your personality shine through!
✨Tip Number 3
Don’t forget to highlight your teamwork skills! Argos values colleagues who can work well in a fast-paced environment. Share examples of how you've collaborated with others in previous roles to create a positive experience for customers.
✨Tip Number 4
Apply through our website for the best chance at landing the job! It’s super easy, and you’ll be able to showcase your skills and passion directly to the hiring team. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past!
Be Yourself: Let your personality shine through in your application! We’re looking for friendly and enthusiastic individuals who genuinely enjoy helping others, so don’t be afraid to show us who you are.
Tailor Your Application: Make sure to tailor your application to the role of Customer Advisor at Argos. Mention specific skills or experiences that relate to the job description, like working in a fast-paced environment or using digital tools.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to assist someone, as this is key for a role focused on delivering great shopping experiences.
✨Embrace the Digital Tools
Since the role involves using digital tools, be ready to discuss your comfort level with technology. If you've used any similar systems before, mention them! This will demonstrate that you're adaptable and tech-savvy.
✨Be Ready for a Fast-Paced Environment
Argos stores are busy places, so be prepared to talk about how you handle pressure and stay organised. Share any experiences where you thrived in a high-energy setting, as this will highlight your suitability for the role.