At a Glance
- Tasks: Deliver top-notch customer service and assist with online order collections.
- Company: Join Argos, a leading UK digital retailer within Sainsbury’s.
- Benefits: Enjoy discounts, free food, generous holidays, and career development opportunities.
- Other info: Flexible hours to fit your schedule and opportunities for growth.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Must be friendly, enthusiastic, and ready to learn in a fast-paced environment.
Location: Ottery St. Mary, Devon, United Kingdom
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
- Make sure that the stock room is neat and tidy, and restocking products from deliveries.
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Co‑league
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products.
- Happy working in a fast‑paced, physical and high‑energy environment, and thrives in being part of a team.
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Embraces using new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.
Working for us has great rewards
We truly value our colleagues and provide market‑leading benefits and training to reflect that.
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks – provided for Colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4‑7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Qualifications
Right to Work eligibility in the UK, flexible availability for part‑time work, ability to work in a fast‑paced physical environment, willingness to handle cash and sales transactions, good communication and customer service skills.
Customer Advisor – Argos (in Sainsbury’s) in Ottery St Mary employer: Sainsbury's
As a Customer Advisor at Argos within Sainsbury’s, you will join a vibrant team dedicated to delivering exceptional customer experiences in a fast-paced retail environment. With generous employee benefits including discounts, free meals, and a strong focus on personal development and inclusivity, Argos offers a supportive workplace where you can thrive and grow your career. Enjoy the unique advantage of working in a well-known retail setting that values teamwork, flexibility, and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s) in Ottery St Mary
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing Argos and Sainsbury’s websites. Familiarise yourself with their products, services, and any current promotions. This will help you answer questions confidently and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview scenarios with a friend or family member. Think about how you’d handle customer queries or complaints, as this is key for a Customer Advisor role. The more you practice, the more comfortable you'll feel during the real deal.
✨Tip Number 3
Show off your personality! Argos values friendly and enthusiastic team members, so let your personality shine through in your interview. Share personal experiences where you’ve helped customers or worked in a team – it’ll make you memorable!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep track of your application status easily. Don’t wait too long, as vacancies can close quickly – get your application in ASAP!
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s) in Ottery St Mary
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience the best it can be.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant experience in retail or customer service, and don’t forget to showcase your ability to thrive in a fast-paced environment!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company!
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your friendly and welcoming nature.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview where you might have to handle a customer query or complaint. Practising these situations beforehand can help you feel more confident and showcase your problem-solving skills.
✨Embrace Flexibility
Highlight your willingness to work in various roles around the store. Mention any previous experience in fast-paced environments and your ability to adapt quickly, as this is key for thriving at Argos.
