At a Glance
- Tasks: Serve customers, manage tills, and assist in stock management at Argos inside Sainsbury’s.
- Company: Join the dynamic team at Argos, part of Sainsbury’s.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Other info: Flexible part-time hours with opportunities for overtime.
- Why this job: Be part of a team that values excellent customer service and inclusivity.
- Qualifications: Passion for customer service; previous experience is a bonus but not essential.
Overview
Be among the first 25 applicants. Working in our stores this Christmas: turn wishlists into wow moments with us this season. From Black Friday buzz to Christmas cheer, help our customers find their perfect gifts. With your festive flair and bundle of energy, you can add joy to every shop.
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders this Black Friday and Christmas.
Eligibility:
- You must be above the school-leaver age in your country (School leaving age - GOV.UK)
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shop floor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restock products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed, with full training in a variety of skills to learn and develop
- Embraces using new digital tools and technology to do your job brilliantly
- Great attention to detail, keeping the store clean and clutter-free to create the best shopping experience
Working for us has great rewards:
We value our colleagues and provide market-leading benefits and training:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks for colleagues in all our stores
- Generous holiday entitlement - based on hours worked, plus maternity and paternity leave
- Pension – employer pension contributions matched between 4-7.5%
- Sainsbury’s share schemes – buy shares at discounted prices
- Shopping discounts – gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to Employee Assistance Programme
Note: Many roles are temporary over the festive period, with potential permanent opportunities. Please check the contract type and hours before applying.
Please note that vacancies may close quickly, so apply at your earliest convenience.
Inclusivity We are committed to being an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. Colleagues may be entitled to enhanced discretionary leave for families and support for carers. We provide resources to help understand and support roles and team effectiveness. Our networks promote true representation and removing barriers. We offer development opportunities including mentorship, training and career progression. If you would like to learn more about our commitment to inclusivity, please explore our information here. If you require reasonable adjustments during application or interview stages, please let us know and we will endeavour to support you.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Other
- Retail
Customer Advisor – Argos (in Sainsbury’s) in North East employer: Sainsbury's
At Argos, located within Sainsbury’s in Newcastle Upon Tyne, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. With competitive pay, generous discounts, and a commitment to employee wellbeing, we offer a supportive environment that encourages personal growth and development. Join us to be part of a team that not only delivers exceptional customer service but also prioritises your career progression and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s) in North East
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos and Sainsbury’s. Understand their values and what they stand for. This will help you show your passion for delivering excellent customer service during your chat with them.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your experiences, even if they're not directly related, can showcase your skills in customer service and teamwork.
✨Tip Number 3
Dress the part! Even though it’s a retail job, looking smart and presentable can make a great first impression. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure your details land in the right hands and gives you a better chance of standing out from the crowd.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s) in North East
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for delivering excellent customer service shine through. We want to see that you take pride in your work and genuinely care about helping customers.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences or skills that match the job description. Even if you don’t have direct experience, think about transferable skills that could be useful in a retail environment.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Sainsbury's
✨Know Your Customer Service Basics
Before heading into the interview, brush up on the key principles of excellent customer service. Think about how you can demonstrate your passion for helping customers and share any relevant experiences, even if they’re from previous jobs or volunteer work.
✨Familiarise Yourself with Argos and Sainsbury’s
Do a bit of research on Argos and Sainsbury’s. Understand their values, products, and the kind of shopping experience they aim to provide. This will help you answer questions more effectively and show that you’re genuinely interested in being part of their team.
✨Prepare for Common Interview Questions
Think about common interview questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Prepare your answers using the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Dress Smart and Be Punctual
First impressions matter! Dress smartly for your interview, even if the role is in retail. Also, make sure to arrive on time – it shows respect for the interviewer’s time and demonstrates your reliability.
