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For Companies At a Glance
- Tasks: Deliver excellent customer service and assist with online order collections.
- Company: Join Argos, a leading UK digital retailer known for convenience and value.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a real impact.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible part-time hours available; apply quickly as vacancies may close fast.
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Overview
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
- You must be above the school-leaver age in your country (School leaving age – GOV.UK)
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Other
Industries
- Retail
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Being knowledgeable about what they offer will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock scenario. This will help you feel more comfortable when interacting with real customers and showcase your ability to provide excellent service.
✨Tip Number 3
Be prepared to discuss your flexibility and willingness to work various shifts. Highlighting your adaptability can make you a more attractive candidate, especially since the role requires working across different times.
✨Tip Number 4
Showcase your teamwork skills during the interview. Argos values colleagues who thrive in a team environment, so be ready to share examples of how you've successfully worked with others in the past.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use specific examples that demonstrate your ability to provide excellent service, handle payments, and assist customers effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your understanding of Argos' commitment to customer satisfaction and how your skills align with their values.
Highlight Flexibility: Since the role requires flexibility in working hours, emphasise your availability and willingness to work various shifts, including weekends. This shows you are adaptable and ready to meet the company's needs.
Showcase Teamwork Skills: Argos values teamwork, so include examples of how you've successfully worked in a team environment. Highlight any experiences where you contributed to a positive team dynamic or helped achieve a common goal.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm
As a Customer Advisor, it's crucial to demonstrate your genuine enthusiasm for helping customers. During the interview, share examples of how you've provided excellent customer service in the past and express your excitement about working in a fast-paced retail environment.
✨Know the Products
Familiarise yourself with Argos's product range and services before the interview. Being able to discuss specific products or promotions will show that you're proactive and genuinely interested in the role, which can set you apart from other candidates.
✨Emphasise Teamwork
Argos values teamwork, so be prepared to discuss your experiences working in a team. Share stories that highlight your ability to collaborate effectively with others, especially in high-energy situations, as this is key to providing great customer service.
✨Ask Insightful Questions
At the end of the interview, make sure to ask thoughtful questions about the role and the company culture. This not only shows your interest but also gives you a chance to assess if Argos is the right fit for you. Consider asking about training opportunities or how the team supports each other.