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- Tasks: Deliver excellent customer service and assist with online order collections.
- Company: Join Argos, a leading UK digital retailer, within Sainsbury's for an exciting retail experience.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a positive impact on customers' shopping experiences.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible part-time hours available, perfect for students balancing studies and work.
Join to apply for the Customer Advisor – Argos (in Sainsbury’s) role at Sainsbury\’s
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Join to apply for the Customer Advisor – Argos (in Sainsbury’s) role at Sainsbury\’s
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
- You must be above the school-leaver age in your country School leaving age – GOV.UK
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility:
- You must be above the school-leaver age in your country School leaving age – GOV.UK
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Being knowledgeable about what they offer will help you engage confidently with customers and provide them with the best possible advice.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have before the interview. Whether it's in-store or online, showing a friendly and helpful attitude can make a lasting impression.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role involves various shifts, highlighting your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for working in a team environment. Argos values collaboration, so sharing examples of how you've successfully worked in teams can demonstrate that you're a great fit for their culture.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Sainsbury's is looking for in a Customer Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any customer service experience and your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team at Argos.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a customer-facing role.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm
As a Customer Advisor, it's crucial to demonstrate your genuine enthusiasm for helping customers. Be sure to express your excitement about the role and how you enjoy providing excellent service.
✨Know the Products
Familiarise yourself with Argos's product range and services before the interview. Being able to discuss specific products and promotions will show that you're proactive and ready to assist customers effectively.
✨Emphasise Teamwork
Highlight your ability to work well in a team, as this role requires collaboration with colleagues. Share examples from past experiences where you contributed to a team environment or helped resolve conflicts.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your customer service skills. Think of examples where you've handled difficult situations or provided exceptional service, and be ready to discuss these during the interview.