At a Glance
- Tasks: Deliver excellent customer service, assist with payments, and restock products.
- Company: Join Argos, a leading UK digital retailer, within Sainsbury’s.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Other info: Flexible part-time shifts available; apply quickly as vacancies may close fast.
- Why this job: Be part of a dynamic team, learn new skills, and make a difference.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
The predicted salary is between 20000 - 28000 € per year.
Working in our stores
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
- You must be above the school‑leaver age in your country.
- You must have Right to Work eligibility in the UK.
- Most roles are part‑time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shop floor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
- Make sure that the stock room is neat and tidy, and restock products from deliveries.
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Colleague
- Friendly and welcoming with genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products.
- Happy working in a fast‑paced, physical and high‑energy environment, and thriving as part of a team.
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, having opportunities to learn, develop and try new things.
- Embraces using new digital tools and technology to do your job brilliantly.
- Has great attention to detail, keeping the store clean and clutter‑free to create the best shopping experience for our customers.
Working for us has great rewards
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks – provided for Colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4‑7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme, a confidential service providing support and guidance on a wide range of issues.
Inclusive workplace
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment, prioritising those who meet the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Advisor – Argos (in Sainsbury’s) employer: Sainsbury's
At Argos, located within Sainsbury’s, we pride ourselves on creating a vibrant and inclusive work environment where every colleague is valued and supported. With market-leading benefits such as generous discounts, free meals, and extensive training opportunities, we empower our Customer Advisors to thrive in a fast-paced setting while fostering personal and professional growth. Join us to be part of a team that celebrates diversity and prioritises your wellbeing, ensuring you have the tools and support needed to deliver exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. This knowledge will not only help you answer customer queries effectively but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will prepare you for the fast-paced environment and help you feel more confident when dealing with real customers.
✨Tip Number 3
Show your flexibility and willingness to learn new skills. Highlight any previous experiences where you've adapted to changing situations or taken on new responsibilities, as this aligns well with the role's requirements.
✨Tip Number 4
Be ready to discuss how you embrace technology in your work. Argos values colleagues who can use digital tools effectively, so think of examples where you've successfully used technology to enhance customer service.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s)
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what a Customer Advisor at Argos entails. Highlight key responsibilities and required skills in your application to show you are a good fit.
Tailor Your CV:Customise your CV to reflect relevant experience in customer service, teamwork, and any familiarity with retail environments. Use specific examples that demonstrate your ability to provide excellent customer service.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for helping customers and your ability to thrive in a fast-paced environment. Mention your willingness to learn and adapt to new technologies, as this is important for the role.
Highlight Your Flexibility:In your application, emphasise your flexibility and readiness to work various shifts, including weekends. This shows that you are committed to meeting the needs of the store and its customers.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm
Make sure to express your genuine enthusiasm for helping customers during the interview. Argos values friendly and welcoming colleagues, so share examples of how you've provided excellent customer service in the past.
✨Know the Products
Familiarise yourself with Argos's product range and services before the interview. Being able to discuss specific products and promotions will demonstrate your commitment and knowledge, which is crucial for a Customer Advisor role.
✨Emphasise Teamwork
Highlight your ability to work well in a team, especially in a fast-paced environment. Share experiences where you collaborated with others to achieve a common goal, as this is important for the role at Argos.
✨Be Ready for Flexibility
Prepare to discuss your flexibility and willingness to adapt to various roles within the store. Argos looks for colleagues who can work across different areas, so be ready to explain how you can contribute in multiple ways.
