At a Glance
- Tasks: Serve customers, manage tills, and assist in stock management at Argos within Sainsbury’s.
- Company: Join Sainsbury’s, a leading retailer committed to helping everyone eat better.
- Benefits: Enjoy discounts, free food, generous holiday, and wellbeing support.
- Other info: Flexible part-time hours with opportunities for overtime.
- Why this job: Be part of a passionate team delivering excellent customer service in an inclusive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm for customer service!
Working in our stores
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
- You must be above the school‑leaver age in your country (see School leaving age - GOV.UK).
- You must have Right to Work eligibility in the UK.
- Most roles are part‑time, working across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
- Deliver excellent customer service on the tills, website screens on the shopfloor and at the collection counter.
- Collect products from the stock area, take payments, provide details on our financial service offerings for certain products and process refunds.
- Maintain a neat and tidy stock room, restocking products from deliveries.
- Assist customers on the shop floor with questions and provide advice on a wide range of products.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable discussing financial services when buying certain products.
- Happy working in a fast‑paced, physical and high‑energy environment, thriving as part of a team.
- Prepared to work flexibly and productively to a high standard across the store when needed; fully trained in a variety of skills.
- Embraces using new digital tools and technology to do the job brilliantly.
- Has great attention to detail, keeping the store clean and clutter‑free to create the best shopping experience.
Working for us has great rewards
- Discount card – 10% off at Sainsbury’s, Argos, Tu & Habitat after four weeks, increasing to 15% on Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks for colleagues in all our stores.
- Generous holiday entitlement based on the hours worked, plus maternity and paternity leave.
- Pension – match between 4–7.5% of your pension contributions.
- Sainsbury’s share schemes – buy shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – free access to our Employee Assistance Programme, confidential and supportive.
Commitment to inclusion
We are dedicated to being an inclusive retailer, offering enhanced discretionary leave for families, support for carers, and a range of development opportunities, including mentorship, training and career progression pathways. All candidates will have the opportunity to be offered an interview through our online assessment, which prioritises those who best match the essential criteria. We are an equal‑opportunity employer and welcome all applicants.
Reasonable adjustments
Should you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.
We encourage candidates to apply promptly as vacancies may close quickly.
Customer Advisor – Argos (in Sainsbury’s) in Sevenoaks employer: Sainsbury's
Joining Argos within Sainsbury’s means becoming part of a vibrant team dedicated to exceptional customer service in a supportive and inclusive environment. With guaranteed part-time hours, generous benefits including shopping discounts, free meals, and wellbeing support, we prioritise your growth and satisfaction as an employee. Our commitment to fostering a culture where colleagues thrive makes us an excellent employer for those seeking meaningful work in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s) in Sevenoaks
✨Tip Number 1
Familiarise yourself with Argos and Sainsbury’s values and customer service philosophy. Understanding their commitment to customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your passion for customer service by sharing relevant experiences, even if they are from different sectors. Highlighting your enthusiasm and willingness to learn can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your availability and flexibility regarding shifts. Since the role involves part-time hours with various shifts, demonstrating your willingness to work weekends and evenings can make you a more attractive candidate.
✨Tip Number 4
Engage with current employees or read reviews about working at Argos and Sainsbury’s. This insight can provide you with valuable information to discuss during your interview, showing that you’ve done your homework and are genuinely interested in the role.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s) in Sevenoaks
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what being a Customer Advisor at Argos entails. Focus on the importance of customer service and teamwork, as these are key aspects of the role.
Tailor Your CV:Highlight any relevant experience or skills that demonstrate your passion for customer service. Even if you lack direct experience, showcase transferable skills such as communication, teamwork, and problem-solving.
Craft a Strong Cover Letter:Write a cover letter that reflects your enthusiasm for the position. Mention specific reasons why you want to work at Argos within Sainsbury’s and how you can contribute to their commitment to excellent customer service.
Proofread Your Application:Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Sainsbury's
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share any relevant experiences, even if they are not directly related to retail, that demonstrate your commitment to helping others.
✨Familiarise Yourself with Argos and Sainsbury’s
Do some research on Argos and Sainsbury’s before the interview. Understand their values, products, and services. This will help you answer questions more effectively and show that you are genuinely interested in the company.
✨Prepare for Common Interview Questions
Think about common interview questions related to teamwork, handling difficult customers, and your availability for part-time shifts. Prepare specific examples from your past experiences that highlight your skills and adaptability.
✨Dress Appropriately and Be Punctual
Dress smartly for the interview to make a good first impression. Arriving on time is crucial as it shows respect for the interviewer's time and demonstrates your reliability, which is essential for a customer-facing role.
