At a Glance
- Tasks: Deliver excellent customer service and assist with online order collections.
- Company: Join Argos, a leading UK digital retailer known for convenience and value.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Other info: Flexible part-time shifts available to fit around your schedule.
- Why this job: Be part of a dynamic team in a fast-paced environment while helping customers.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
2 days ago Be among the first 25 applicants
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
- You must be above the school-leaver age in your country School leaving age - GOV.UK
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility:
- You must be above the school-leaver age in your country School leaving age - GOV.UK
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks - provided for Colleagues in all our stores
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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#J-18808-LjbffrCustomer Advisor – Argos (in Sainsbury’s) in Frome employer: Sainsbury's
Argos, as part of Sainsbury's, is an exceptional employer that prioritises the well-being and development of its colleagues. With a vibrant work culture that values inclusivity and teamwork, employees enjoy market-leading benefits such as generous discounts, free meals, and extensive training opportunities. Located in the heart of the community, this role offers flexible working hours and a chance to grow within a supportive environment, making it a rewarding place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s) in Frome
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Being knowledgeable about what they offer will help you engage confidently with customers and provide them with the best possible advice.
✨Tip Number 2
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, demonstrating a genuine passion for helping others can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role involves part-time shifts that may vary, showing that you're adaptable and willing to work different times can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in retail or customer service roles. Even if it's informal, sharing relevant experiences can demonstrate your capability to thrive in a fast-paced environment like Argos.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s) in Frome
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service. Emphasise any roles where you've provided excellent service, handled transactions, or worked in a fast-paced environment.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and your understanding of Argos as a brand. Mention specific skills that align with the job description, such as teamwork, communication, and adaptability.
Showcase Your Availability:Since the role involves part-time shifts, clearly state your availability in your application. This will help the employer understand how you can fit into their scheduling needs.
Highlight Your Customer Service Skills:In your application, provide examples of how you've successfully assisted customers in previous roles. Use specific situations to demonstrate your problem-solving abilities and your commitment to providing a great shopping experience.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm for Customer Service
As a Customer Advisor, your passion for helping customers is key. Be sure to express your genuine enthusiasm during the interview. Share examples of how you've gone above and beyond to assist customers in previous roles or experiences.
✨Familiarise Yourself with Argos Products
Knowledge about the products and services offered by Argos will set you apart. Take some time to research their range and be prepared to discuss specific items or promotions during your interview. This shows initiative and a willingness to learn.
✨Demonstrate Flexibility and Team Spirit
Argos values colleagues who can adapt to various roles and work well in a team. Be ready to discuss situations where you've successfully collaborated with others or adapted to changing circumstances in a fast-paced environment.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service scenarios, such as handling difficult customers or managing multiple tasks. Practising your responses will help you feel more confident and articulate during the interview.
