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For Companies At a Glance
- Tasks: Deliver excellent customer service and assist with product collection and payments.
- Company: Join Argos, a leading UK digital retailer, inside Sainsbury's for a dynamic work experience.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a friendly team, learn new skills, and thrive in a fast-paced environment.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible part-time shifts available to fit your schedule.
Job Description
What you\’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you\’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury\’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury\’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we\’ll match between 4-7.5% of your pension contributions
- Sainsbury\’s share schemes – buy Sainsbury\’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Responsibilities
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury\’s, you\’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility:
- You must be above the school-leaver age in your country School leaving age – GOV.UK
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
Qualifications
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Advisor - Argos (in Sainsbury\'s) employer: Sainsburys
Contact Detail:
Sainsburys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Argos (in Sainsbury\'s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Knowing the ins and outs of what they offer will help you engage confidently with customers and provide them with tailored recommendations.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Whether it's through part-time work or volunteering, gaining experience in handling customer queries and transactions will make you stand out.
✨Tip Number 3
Show enthusiasm for teamwork and flexibility. Argos values colleagues who can adapt to different roles and support their team, so be ready to demonstrate your willingness to pitch in wherever needed.
✨Tip Number 4
Be prepared to discuss how you would use digital tools in your role. Argos embraces technology, so showcasing your comfort with digital platforms during the interview can give you an edge.
We think you need these skills to ace Customer Advisor - Argos (in Sainsbury\'s)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities required for a Customer Advisor at Argos. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've delivered excellent service, resolved issues, or helped customers in previous roles.
Highlight Teamwork and Flexibility: Mention any experiences that demonstrate your ability to work well in a team and adapt to changing environments. Argos values colleagues who thrive in fast-paced settings, so share relevant anecdotes.
Express Enthusiasm for the Brand: Convey your genuine interest in working for Argos and Sainsbury's. Research their products and services, and mention any personal experiences that reflect your enthusiasm for the brand in your application.
How to prepare for a job interview at Sainsburys
✨Show Your Enthusiasm for Customer Service
Make sure to express your genuine passion for helping customers during the interview. Share examples of how you've provided excellent service in the past, as this role heavily relies on creating a positive shopping experience.
✨Familiarise Yourself with Argos Products and Services
Before the interview, take some time to learn about the products and services offered by Argos. Being knowledgeable will not only impress the interviewer but also help you answer questions about how you would assist customers effectively.
✨Demonstrate Flexibility and Team Spirit
Argos values colleagues who can adapt to various roles and work well within a team. Be prepared to discuss situations where you've successfully collaborated with others or adapted to changing circumstances in a fast-paced environment.
✨Highlight Your Attention to Detail
Since keeping the store tidy and organised is crucial, share examples that showcase your attention to detail. Discuss how you ensure a clean and clutter-free environment, which contributes to an excellent shopping experience for customers.
