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For Companies At a Glance
- Tasks: Deliver excellent customer service and assist with product collection and payments.
- Company: Join Argos, a leading UK digital retailer, inside Sainsbury's for a dynamic work experience.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a friendly team, learn new skills, and make a positive impact on customers' shopping experiences.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible part-time shifts available to fit around your schedule.
Job Description
What you\’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Make sure that the stock room is neat and tidy, and restocking products from deliveries
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you\’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury\’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury\’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we\’ll match between 4-7.5% of your pension contributions
- Sainsbury\’s share schemes – buy Sainsbury\’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Responsibilities
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in an Argos store inside Sainsbury\’s, you\’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility:
- You must be above the school-leaver age in your country School leaving age – GOV.UK
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
Qualifications
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Advisor - Argos (in Sainsbury\'s) employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Argos (in Sainsbury\'s)
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Being knowledgeable about what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock shopping scenario. This will help you feel more comfortable and confident when interacting with real customers during your interview.
✨Tip Number 3
Show your flexibility and teamwork spirit. Be prepared to discuss examples of how you've worked well in a team or adapted to changing situations, as these qualities are highly valued in a fast-paced environment like Argos.
✨Tip Number 4
Emphasise your willingness to learn new digital tools and technologies. Argos values colleagues who embrace innovation, so be ready to share any experiences you have with using technology in previous roles.
We think you need these skills to ace Customer Advisor - Argos (in Sainsbury\'s)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities required for a Customer Advisor at Argos. Tailor your application to highlight how your skills and experiences align with these requirements.
Showcase Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've delivered excellent service, resolved issues, or helped customers in previous roles.
Highlight Teamwork and Flexibility: Mention any experiences that demonstrate your ability to work well in a team and adapt to changing environments. Argos values colleagues who thrive in fast-paced settings, so share relevant anecdotes.
Express Enthusiasm for the Brand: Convey your genuine interest in working for Argos and Sainsbury's. Research their products and services, and mention any personal experiences that reflect your enthusiasm for the brand in your application.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm for Customer Service
Make sure to express your genuine passion for helping customers during the interview. Share examples of how you've provided excellent service in the past, as this role heavily relies on creating a positive shopping experience.
✨Familiarise Yourself with Argos Products and Services
Before the interview, take some time to research Argos' product range and financial services. Being knowledgeable about what they offer will help you answer questions confidently and demonstrate your commitment to the role.
✨Demonstrate Teamwork Skills
Since the role involves working in a fast-paced environment, be prepared to discuss your experiences working as part of a team. Highlight any situations where you collaborated effectively with others to achieve a common goal.
✨Prepare for Flexibility Questions
Expect questions about your availability and willingness to work flexible hours. Be honest about your schedule but also show that you're adaptable and ready to take on various shifts as needed.