At a Glance
- Tasks: Deliver excellent customer service and assist shoppers in finding their perfect gifts.
- Company: Join Argos, a leading UK digital retailer with a festive spirit.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Other info: Flexible part-time hours available, perfect for students!
- Why this job: Be part of a dynamic team and create memorable shopping experiences this Christmas.
- Qualifications: Must be school-leaver age and eligible to work in the UK.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Free food and hot drinks - provided for Colleagues in all our stores
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Argos stores here.
Responsibilities
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility:
- You must be above the school-leaver age in your country School leaving age - GOV.UK
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
Qualifications
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Advisor - Argos in Wishaw employer: Sainsbury's
At Argos, we pride ourselves on being an excellent employer, offering a vibrant work culture that values inclusivity and teamwork. Our colleagues enjoy market-leading benefits, including generous discounts, free meals, and extensive training opportunities that foster personal and professional growth. With a commitment to creating a supportive environment, we ensure every team member can thrive while delivering exceptional customer experiences during the festive season and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Argos in Wishaw
✨Tip Number 1
Get to know Argos inside out! Familiarise yourself with their products, services, and promotions. This way, when you chat with customers during your interview, you can show off your knowledge and enthusiasm for helping them.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable answering questions and providing advice. The more you practice, the more confident you'll feel when it comes to impressing the hiring team.
✨Tip Number 3
Be ready to showcase your flexibility! Argos loves team players who can adapt to different roles and tasks. Think of examples from your past experiences where you've successfully worked in a fast-paced environment or taken on new challenges.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, keep an eye on the job listings, as they can close quickly. Don’t miss out on the chance to join the Argos team this festive season!
We think you need these skills to ace Customer Advisor - Argos in Wishaw
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience fantastic.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant experience in fast-paced environments or working with financial services, as this will catch our eye!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Customer Advisor position at Argos.
Apply Early!:Our vacancies can close quickly, so don’t wait around! Head over to our website and submit your application as soon as possible to increase your chances of landing an interview with us.
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this is key for a role at Argos.
✨Embrace the Team Spirit
Argos values teamwork, so be ready to discuss how you work well in a team environment. Share instances where you collaborated with others to achieve a common goal, especially in fast-paced settings.
✨Be Flexible and Open-Minded
Highlight your willingness to adapt and learn new skills. Argos looks for colleagues who can work flexibly across different areas of the store, so express your eagerness to take on various roles and responsibilities.
