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- Tasks: Help customers find perfect gifts and create memorable shopping experiences this festive season.
- Company: Join Argos, a leading UK digital retailer with a vibrant team culture.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and pension contributions.
- Other info: Flexible part-time hours with opportunities for training and career growth.
- Why this job: Be part of the excitement during Black Friday and Christmas while gaining valuable skills.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
OverviewWorking in our stores: As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
You must be above the school-leaver age in your country (School leaving age – GOV.UK)
You must have Right to Work eligibility in the UK
Most roles are part-time, across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, at website screens on the shopfloor and at the collection counter
Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague
Friendly and welcoming with a genuine enthusiasm for helping customers
Comfortable talking to customers about our financial services when buying certain products
Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills
Embraces using new digital tools and technology to do your job brilliantly
Have great attention to detail, keeping the store clean and clutter-free to create the best shopping experience for our customers
Working for us has great rewardsWe truly value our colleagues and provide market-leading benefits and training to reflect that:
Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
Free food and hot drinks provided for colleagues in all our stores
Generous holiday entitlement based on hours worked, plus maternity and paternity leave
Pension – employer contributions matched between 4-7.5%
Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers and more
Wellbeing support – including free access to our Employee Assistance Programme
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
If you need an update on your application, please contact the store to which you applied. You can usually find contact details for all Argos stores in-store information.
Inclusive workplace and commitmentWe are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. Our colleagues may be entitled to enhanced discretionary leave for families as well as support for carers. We provide resources to help understand and support roles and teams. We offer development opportunities, including mentorship, training, and career progression pathways, and celebrate diversity through initiatives and events. If you would like to learn more about our commitment to inclusivity, please seek further information from internal resources.
As part of our Disability Confident Leader commitment, all candidates will have the opportunity to be offered an interview which prioritises those who closely match the essential criteria for the role. If you require reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.
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Customer Advisor - Argos employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Argos
✨Tip Number 1
Get to know the Argos products inside out! Familiarise yourself with the latest gadgets, toys, and festive must-haves. This way, when you're chatting with customers, you can offer them spot-on recommendations that’ll make their shopping experience unforgettable.
✨Tip Number 2
Show off your personality! When you’re in-store, let your friendly and welcoming nature shine through. A genuine smile and a bit of festive cheer can go a long way in making customers feel at home while they shop.
✨Tip Number 3
Be proactive on the shop floor! Don’t wait for customers to come to you; approach them with helpful advice or just to check if they need anything. This shows you’re engaged and ready to help, which is exactly what Argos is all about.
✨Tip Number 4
Apply through our website! It’s super easy and gives you a better chance of landing that Customer Advisor role. Plus, you’ll be among the first to know about any exciting opportunities as they pop up!
We think you need these skills to ace Customer Advisor - Argos
Some tips for your application 🫡
Show Your Festive Spirit: When writing your application, let your personality shine through! We want to see your enthusiasm for the festive season and how you can bring joy to our customers. Share any past experiences that highlight your customer service skills and your ability to create memorable shopping moments.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Customer Advisor at Argos. Highlight your relevant skills and experiences that align with what we’re looking for, like teamwork, flexibility, and a knack for helping customers find their perfect gifts.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Early!: Don’t wait until the last minute to submit your application. Our vacancies can close quickly, so get your application in as soon as possible through our website. This way, you’ll be among the first to be considered for this exciting opportunity!
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers find their perfect gifts.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced retail environment.
✨Embrace the Festive Spirit
Since this role is during the Christmas season, express your excitement about working in a festive atmosphere. Share any previous experiences you have had in similar roles during busy periods, highlighting your energy and enthusiasm for helping customers.
✨Be Ready for Teamwork
Argos values teamwork, so be prepared to discuss how you work well with others. Think of examples where you collaborated with colleagues to achieve a common goal, especially in a retail setting. This will show that you can contribute positively to the team dynamic.