At a Glance
- Tasks: Deliver excellent customer service and assist with product collections and payments.
- Company: Join Argos, a leading UK digital retailer with a friendly team culture.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Other info: Opportunities for training, mentorship, and career progression in an inclusive workplace.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Enthusiasm for helping customers and ability to work in a fast-paced environment.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks - provided for Colleagues in all our stores
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Argos stores here.
Responsibilities
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility:
- You must be above the school-leaver age in your country School leaving age - GOV.UK
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
Qualifications
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Advisor - Argos in Inverness employer: Sainsbury's
At Argos, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and personal growth. Our Customer Advisors enjoy market-leading benefits, including generous discounts, free meals, and extensive training opportunities, all within a fast-paced and supportive environment. With a commitment to employee development and a focus on creating a welcoming atmosphere for both colleagues and customers, Argos is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Argos in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Argos. Familiarise yourself with their products, services, and values. This will help you show genuine enthusiasm and make a great impression.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your problem-solving abilities and friendly attitude during the interview can really set you apart.
✨Tip Number 3
Dress the part! Make sure you look smart and presentable for your interview. A professional appearance shows that you take the opportunity seriously and are ready to represent Argos well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable using digital tools, which is a big plus for us at Argos.
We think you need these skills to ace Customer Advisor - Argos in Inverness
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience fantastic.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant experience in retail or customer service, and don’t forget to showcase your ability to work in a fast-paced environment!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly and can get back to you quickly. Plus, it shows you’re keen on joining us at Argos!
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific products and promotions will show your enthusiasm and readiness to help customers.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Embrace Teamwork
Argos values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your collaborative spirit and how you contribute to a positive team atmosphere, especially in busy settings.
✨Be Flexible and Open-Minded
Express your willingness to learn new skills and adapt to different roles within the store. Mention any previous experiences where you successfully took on varied responsibilities, as this aligns with Argos' need for flexibility and productivity.
