At a Glance
- Tasks: Deliver outstanding customer service and assist with product collections in-store.
- Company: Join Argos, a leading UK digital retailer known for convenience and value.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Other info: Flexible hours to fit around your schedule and opportunities for growth.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Must be enthusiastic, friendly, and ready to work in a fast-paced environment.
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in one of our standalone stores, you’ll provide the very best shopping experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility:
- You must be above the school-leaver age in your country
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing:
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks - provided for Colleagues in all our stores
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Advisor - Argos in Glasgow employer: Sainsbury's
Argos is an exceptional employer that prioritises a supportive and inclusive work environment, offering flexible part-time roles that fit around your availability. With generous benefits such as discounts at Sainsbury’s and Argos, free food and drinks, and opportunities for personal growth through comprehensive training, you will thrive in a dynamic team dedicated to delivering outstanding customer service. Join us in creating memorable shopping experiences while enjoying a workplace that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Argos in Glasgow
✨Tip Number 1
Get to know Argos inside out! Familiarise yourself with their products, services, and promotions. This way, when you chat with customers, you can provide top-notch recommendations and show that you're genuinely interested in helping them.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable talking to people about their needs. The more relaxed and friendly you are, the better the shopping experience you'll create for customers.
✨Tip Number 3
Be flexible and ready to adapt! Argos is all about teamwork and working in a fast-paced environment. Show that you're willing to jump in wherever needed, whether it's on the shop floor or in the stock room.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in and shows you're keen. Plus, keep an eye on the vacancies as they can close quickly – don’t miss out on your chance to join the team!
We think you need these skills to ace Customer Advisor - Argos in Glasgow
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you genuinely enjoy helping people and creating great shopping experiences.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've provided excellent customer service in the past.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us get a quick sense of who you are!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this is key for a role at Argos.
✨Embrace the Team Spirit
Argos values teamwork, so be ready to discuss how you work well in a team environment. Share instances where you collaborated with others to achieve a common goal, highlighting your flexibility and positive attitude.
✨Be Ready for Role-Playing Scenarios
During the interview, you might be asked to role-play a customer interaction. Practice responding to common customer queries or complaints, demonstrating your problem-solving skills and ability to stay calm under pressure.
