At a Glance
- Tasks: Deliver excellent customer service and assist with product collections and payments.
- Company: Join Argos, a leading UK digital retailer with a focus on customer experience.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Other info: Opportunities for career growth and a commitment to inclusivity.
- Why this job: Be part of a dynamic team and help create memorable shopping experiences.
- Qualifications: Friendly attitude and willingness to learn in a fast-paced environment.
Customer Advisor – Christmas & Holiday Season
Help our customers find the perfect gifts during the festive period. Work at the tills, shop floor, and collection counter, delivering excellent customer service and providing accurate product and financial service information.
Eligibility
- You must be over the school‑leaver age in your country.
- You must have Right to Work eligibility in the UK.
- Most roles are part‑time across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit around your availability.
Key Responsibilities
- Deliver excellent customer service on the tills, shop floor, and collection counter.
- Collect products from the stock area, take payments, provide details on financial services for certain products and process refunds.
- Assist customers on the shop floor with product queries and offer advice on a wide range of products; support the stock room when the store is quiet.
- Build deep product, service, and promotion knowledge to provide strong recommendations.
Ideal Candidate
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable discussing our financial services when customers purchase certain items.
- Thrives in a fast‑paced, physical high‑energy environment and enjoys teamwork.
- Flexible, works productively to a high standard across the store; trained across a range of skills and eager to learn.
- Embraces digital tools and technology to deliver excellent service.
- Attentive to detail and keeps stores clean and clutter‑free.
Benefits & Rewards
- Discount card – 10% off at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every payday.
- Free food and hot drinks for colleagues in all stores.
- Generous holiday entitlement based on hours worked, including maternity and paternity leave.
- Pension matching 4–7.5 % of your contributions.
- Sainsbury’s share schemes – buy shares at discounted prices.
- Shopping discounts on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – free access to our Employee Assistance Programme.
Our Commitment to Inclusion
We are dedicated to creating an inclusive workplace where every colleague can reach their full potential and every customer feels welcome. We support enhanced discretionary leave for families, care support, and provide resources to help colleagues succeed. All candidates will be offered an interview through our online assessment, prioritising meeting the essential criteria. If you require reasonable adjustments during the application or interview stages, please let us know.
Customer Advisor - Argos in City of London employer: Sainsbury's
At Argos, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values inclusivity and personal growth. Our Customer Advisors enjoy competitive benefits, including generous discounts, free meals, and extensive training opportunities, all within a fast-paced and supportive environment. With a commitment to employee development and a focus on creating a welcoming atmosphere for both colleagues and customers, Argos is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Argos in City of London
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with Argos' products, services, and promotions. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for helping customers.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Customer Advisor. This will help you feel more confident during interviews and demonstrate your ability to handle customer queries effectively.
✨Tip Number 3
Network like a pro! Connect with current or former Argos employees on LinkedIn. They can provide insider tips and maybe even refer you for the role. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Make sure to highlight your flexibility and teamwork skills, as these are key for thriving in a fast-paced environment like Argos.
We think you need these skills to ace Customer Advisor - Argos in City of London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience fantastic.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've provided excellent service or worked in a team, as this will resonate with us at Argos.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific products and promotions will show your enthusiasm and readiness to help customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to assist a customer, as this aligns perfectly with what Argos values in their colleagues.
✨Embrace the Team Spirit
Argos thrives on teamwork, so be ready to discuss how you work well with others. Share instances where you collaborated with colleagues to achieve a common goal or improve the customer experience.
✨Be Flexible and Adaptable
Highlight your ability to adapt to different situations, especially in a fast-paced environment. Discuss how you handle changes in tasks or priorities, as this is crucial for success in a role at Argos.
