Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver excellent customer service, assist with payments, and provide product advice.
- Company: Join Argos, a leading UK digital retailer known for convenience and choice.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a positive impact on customers.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
- Other info: Flexible part-time shifts available to fit your schedule.
The predicted salary is between 24000 - 36000 £ per year.
Overview
What you’ll be doing and the context of the role.
Responsibilities
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers
Working for us has great rewards
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Qualifications
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Responsibilities
Working in our stores:
As one of the leading UK digital retailers, Argos provides our customers with outstanding convenience, choice and value across a vast range of products for the moments that matter. As a Customer Advisor working in one of our standalone stores, you’ll provide the very best shopping experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
- You must be above the school-leaver age in your country
- You must have Right to Work eligibility in the UK
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
#J-18808-Ljbffr
Customer Advisor - Argos employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Argos
✨Tip Number 1
Familiarise yourself with Argos' product range and services. Knowing the ins and outs of what we offer will not only help you answer customer queries effectively but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills in a fast-paced environment. Whether it's through part-time work or volunteering, gaining experience in handling customer inquiries and providing solutions will make you stand out as a candidate.
✨Tip Number 3
Show your flexibility and willingness to learn new skills. Argos values team members who can adapt to various roles within the store, so be prepared to discuss how you've successfully taken on different responsibilities in past jobs.
✨Tip Number 4
Embrace technology! Argos uses digital tools to enhance the shopping experience, so being comfortable with tech will give you an edge. Mention any relevant experience you have with digital systems or tools during your conversations.
We think you need these skills to ace Customer Advisor - Argos
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualities Argos is looking for in a Customer Advisor. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for customer service and your ability to thrive in a fast-paced environment. Mention specific examples of how you've provided excellent customer service in the past.
Highlight Relevant Experience: In your CV, emphasise any previous roles where you interacted with customers or worked in retail. Include details about your ability to handle payments, process refunds, and provide product recommendations.
Showcase Your Team Spirit: Argos values teamwork, so make sure to mention any experiences where you successfully collaborated with others. Highlight your flexibility and willingness to learn new skills, as this will resonate well with their team-oriented culture.
How to prepare for a job interview at Sainsbury's
✨Show Your Enthusiasm
Make sure to express your genuine enthusiasm for helping customers during the interview. Argos values friendly and welcoming colleagues, so share examples of how you've gone above and beyond to assist customers in the past.
✨Know the Products
Familiarise yourself with Argos's product range and services before the interview. Being able to discuss specific products and promotions will demonstrate your commitment and knowledge, which is crucial for a Customer Advisor role.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team environment. Share experiences where you collaborated with others to achieve a common goal, as teamwork is essential in a fast-paced retail setting like Argos.
✨Be Ready for Scenarios
Prepare for situational questions that may arise during the interview. Think about how you would handle various customer service scenarios, such as dealing with difficult customers or processing refunds, to showcase your problem-solving skills.