Learning Content Assistant in Coventry

Location: Hybrid – Ansty Store Support Centre (Coventry) and Home

About the team: The Learning team sits within our People function and helps colleagues access clear, inclusive and engaging learning that supports them to perform at their best. Working across Learning Design and Learning Technology, the team manages content from initial production through to launch, ongoing updates and evaluation. You’ll join a collaborative environment where different perspectives are welcomed, trusted partnerships matter and everyone is encouraged to look beyond team boundaries to improve the colleague and customer experience.

More about the role: As a Learning Content Assistant, you’ll support the Learning Design Manager with the production and delivery processes that keep our learning content accurate, accessible and easy to use. Day to day, you’ll test learning objects against accessibility, inclusivity and design standards, upload and update SCORM content within our learning management systems, and keep assignment guides, project records, files and version control up to date. You’ll manage content update requests from initial stakeholder discussion through to amendment, re-upload and updating documentation. You’ll also administer My Learning content pages on Our Sainsbury’s, support supplier set-up and content administration, and may coordinate small projects that contribute to our wider content strategy. By using feedback, data and insight to identify issues and improve processes, you’ll help deliver dependable learning experiences for colleagues and, ultimately, better outcomes for our customers.

More about you: You’re organised and detail-focused, with a practical approach to managing several requests and maintaining accurate records. You take ownership of your work, follow through on commitments and raise risks early, helping the team deliver reliably and with clear accountability. You build productive relationships across teams, communicate clearly with stakeholders and are comfortable seeking input from people with different perspectives. You’re curious about how content and processes can be improved, and you use feedback and available information to make considered decisions. You’ll be confident working independently within agreed processes while also sharing knowledge and contributing to an inclusive, collaborative team.

Essential criteria:

• Demonstrable experience of administering a learning management system, including testing, uploading or updating SCORM content.
• Proven ability to test digital learning content against documented accessibility, inclusivity and design standards, and accurately record outcomes.
• Demonstrable experience of managing content updates, file storage and version control from request through to completion.
• Proficiency in Microsoft Office, including using Excel to maintain trackers, plans or structured records.
• Evidence of coordinating work with stakeholders across teams, managing agreed actions and delivering to documented deadlines.

Useful, but not essential:

• Experience of Cornerstone, EdCast or collaborative planning tools such as Miro.

Responsibilities: We’d all like amazing work to do, and real work–life balance. That’s waiting for you at Sainsbury’s. We’re the first to say we do HR differently here. For a start, we work as business partners and specialists. Whether that’s making sure nearly 150,000 colleagues are paid on time, or shaping a strategy that helps us attract the right people, put them in the right place, and unlock their potential. This is a fast-moving business, and our policies and rewards evolve with it. That’s why we’re as flexible as we can be about where and when you work. We’re also flexible about your future. There’s always room to move up or across, if that’s what you want. We really value different perspectives, so there’s no one opinion, no single path, and yours matters.

Qualifications: We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.