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For Companies At a Glance
- Tasks: Deliver excellent customer service and assist with product collections in-store.
- Company: Join Argos, a leading UK digital retailer with a focus on customer experience.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and pension contributions.
- Why this job: Be part of a dynamic team and help create memorable shopping experiences.
- Qualifications: Must be enthusiastic, friendly, and comfortable in a fast-paced environment.
- Other info: Opportunities for training, development, and career progression in an inclusive workplace.
The predicted salary is between 11 - 16 £ per hour.
Working in our stores, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
- You must be above the school-leaver age in your country.
- You must have Right to Work eligibility in the UK.
- Most roles are part-time working across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shop floor and at the collection counter.
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
- Make sure that the stock room is neat and tidy, and restocking products from deliveries.
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable talking to customers about our financial services when buying certain products.
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
- Always prepared to work flexibly and productively to a high standard across the store when needed.
- Embraces using new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers.
Working for us has great rewards
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks - provided for Colleagues in all our stores.
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Additional information
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. If you need an update on your application, you should contact the store that you have applied to.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
If you would like to learn more about our commitment to inclusivity, please take a look here. As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer Advisor – Argos (in Sainsbury’s) in Cobham employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s) in Cobham
✨Tip Number 1
Get to know Argos and Sainsbury’s! Familiarise yourself with their products, services, and promotions. This way, when you chat with customers or during your interview, you can show off your knowledge and enthusiasm.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable handling different customer scenarios. The more you practice, the more confident you'll feel when it comes to delivering that top-notch service.
✨Tip Number 3
Be flexible and ready to adapt! Argos is all about teamwork and a fast-paced environment. Show that you’re willing to jump in wherever needed, whether it’s on the tills or helping out on the shop floor.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in and shows you’re keen. Plus, keep an eye on your email for updates and be ready to follow up if you don’t hear back soon.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s) in Cobham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience unforgettable.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've provided excellent customer service in the past – we love a good story!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to navigate, so you can focus on showcasing your skills.
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this is key for a Customer Advisor role.
✨Embrace the Team Spirit
Argos values teamwork, so be ready to discuss how you work well in a team environment. Share instances where you collaborated with others to achieve a common goal, highlighting your flexibility and positive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how success is measured in the role. This shows your genuine interest in the position and the company.
