At a Glance
- Tasks: Deliver excellent customer service and assist with product collections in a fast-paced environment.
- Company: Join Argos, a leading UK digital retailer known for its inspiring choice and trusted value.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Other info: Flexible part-time hours available, with opportunities for training and career progression.
- Why this job: Be part of a dynamic team and make customers' shopping experiences unforgettable.
- Qualifications: Must be above school-leaver age and have the right to work in the UK.
The predicted salary is between 10 - 12 € per hour.
Working in our stores: As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you'll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
- You must be above the school-leaver age in your country (School leaving age - GOV.UK)
- You must have Right to Work eligibility in the UK
- Most roles are part-time, across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit around your availability and may vary from week to week.
What you'll be doing
- Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, at website screens on the shop floor and at the collection counter
- Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
- Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
- Build great knowledge about our products, services and promotions to help provide recommendations
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Comfortable talking to customers about our financial services when buying certain products
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Always prepared to work flexibly and productively to a high standard across the store when needed – you'll be fully trained in a variety of skills
- Embraces using new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter-free to create the best shopping experience for our customers
Working for us has great rewards
- Discount card – 10% off at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks provided for colleagues in all our stores
- Generous holiday entitlement based on hours worked, plus maternity and paternity leave
- Pension – employer contributions matched between 4-7.5%
- Sainsbury's share schemes – buy Sainsbury's shares at discounted prices
- Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support – including free access to our Employee Assistance Programme
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. If you need an update on your application, please contact the store to which you applied. You can usually find contact details for all Argos stores in-store information.
Inclusive workplace and commitment
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. Our colleagues may be entitled to enhanced discretionary leave for families as well as support for carers. We provide resources to help understand and support roles and teams. We offer development opportunities, including mentorship, training, and career progression pathways, and celebrate diversity through initiatives and events. If you would like to learn more about our commitment to inclusivity, please seek further information from internal resources.
As part of our Disability Confident Leader commitment, all candidates will have the opportunity to be offered an interview which prioritises those who closely match the essential criteria for the role. If you require reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.
Customer Advisor - Argos in Clacton-on-Sea employer: Sainsbury's
Argos is an exceptional employer that prioritises the well-being and development of its colleagues, offering market-leading benefits such as generous discounts, free meals, and a supportive work environment. With a strong commitment to inclusivity and employee growth, Argos provides ample opportunities for training and career progression, making it an ideal place for those seeking meaningful and rewarding employment in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Argos in Clacton-on-Sea
✨Tip Number 1
Get to know Argos inside out! Familiarise yourself with their products, services, and promotions. This way, when you chat with the team during your interview, you can show off your knowledge and enthusiasm for helping customers.
✨Tip Number 2
Practice your customer service skills! Think about how you'd handle different scenarios in-store. Role-playing with a friend can help you feel more confident and prepared for those tricky questions during the interview.
✨Tip Number 3
Be ready to showcase your flexibility! Argos values team players who can adapt to various roles. Share examples of times you've worked well in a team or taken on different tasks to keep things running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Argos team. So, get your application in early and good luck!
We think you need these skills to ace Customer Advisor - Argos in Clacton-on-Sea
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you genuinely enjoy helping people and creating great shopping experiences.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples of how you've provided excellent customer service in the past – we love a good story!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before your interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to help customers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice how you would assist a customer with questions or guide them through a purchase. This will help you showcase your communication skills and customer-centric approach.
✨Embrace Flexibility
Argos values flexibility, so be prepared to discuss your availability and willingness to work various shifts. Highlight any previous experience working in dynamic environments and your ability to adapt quickly to changing situations.
