At a Glance
- Tasks: Lead client relationships and drive insights for Sainsbury’s Insight Platform.
- Company: Join Sainsbury’s, a leading retailer with a focus on data-driven loyalty programmes.
- Benefits: Enjoy discounts, flexible working, and a performance-related bonus.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping brands connect with customers through data insights.
- Qualifications: Strong client management experience and ability to translate data into actionable insights.
The predicted salary is between 54000 - 66000 £ per year.
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Hours: Full time
Contract type: Fixed-Term Assignment
Contract duration: 12 months
Business area: Nectar 360 Ltd
Closing date: 6 November 2026
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered by data and by strong relationships with some of the UK’s favourite brands. The Nectar360 team develops loyalty programmes, turning insight into something that makes a real difference, across both traditional and digital media. It’s like an agency within a retailer, and retail media is a crucial part of our future. The culture might not be what you expect either, because there’s no setup quite like this one. The team is a real priority, connected to almost everything the business does and playing a key role in driving profitability. It’s a place where you can take risks, learn from them, and be recognised.
About the team
Nectar360 helps suppliers build stronger connections with Sainsbury’s and Argos customers through data, insight and multi-channel marketing. Our Data & Insight team uses Nectar, the UK’s most comprehensive customer database, to uncover how shoppers interact with brands and turn those findings into practical commercial opportunities. You will join a collaborative, ambitious team working with colleagues across Client Service, Finance, Planning, Analytics and Buying, as well as a broad portfolio of FMCG suppliers.
More about the role
As Senior Client Insight Manager, you will lead the commercial and client-service relationship for Sainsbury’s Insight Platform (SIP) clients across Food and Non-food. You will own annual renewals, develop new-business proposals, convert pipeline opportunities and help suppliers make better, faster decisions by getting more value from the platform. You will act as an ambassador for SIP, delivering demonstrations and review sessions to existing and prospective clients. Day to day, you will monitor platform usage, identify accounts where engagement or renewal may be at risk and build practical plans to improve adoption. You will calculate fees for SIP and EPOS renewals and proposals, coordinate contract set-up and financial administration, support aged-debt activity and keep opportunities accurately updated in internal systems. You will also create external client communications, share relevant market insight and manage one direct report, supporting their development and contribution to team goals.
More about you
- You will bring strong client or account-management experience and be comfortable leading commercial conversations, negotiating renewals and presenting recommendations to a range of stakeholders.
- You can understand a client’s business needs, use customer or shopper data to identify opportunities and translate complex information into clear, persuasive proposals, reviews and demonstrations.
- You will be organised, numerate and confident managing several priorities at once without losing attention to detail.
- You build trusted relationships across matrix teams, communicate clearly in writing and in person, and take a proactive approach when a client needs support or a commercial issue needs resolving.
- Experience in FMCG, retail, loyalty, retail media, shopper insight or data platforms would be useful, as would experience supporting or managing another colleague.
- Demonstrable experience managing client or supplier accounts, including commercial negotiations, renewals or new-business proposals.
- Evidence of using customer, shopper or commercial data to identify opportunities and support business decisions.
- Experience creating and delivering client proposals, account reviews, presentations or product demonstrations to senior stakeholders.
- Ability to calculate or validate commercial fees and maintain accurate contract, pipeline or financial information using Excel and related business systems.
- Experience coordinating multiple stakeholders, client priorities and deadlines, with clear examples of proactive problem solving and accurate delivery.
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working.
When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
- Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year.
- We've also got you covered for your future with our pensions scheme and life cover.
- You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform.
- Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday.
- We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers.
- And if you ever need it there is also an employee assistance programme.
- Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
Senior Client Insight Manager – 12 month Fixed Term Contract in City of London employer: Sainsbury's
Sainsbury's in Torquay offers a vibrant work environment where teamwork and customer service are at the heart of everything we do. As a Night Shift Trading Assistant, you'll benefit from comprehensive training, opportunities for personal growth, and the chance to make a real difference in our community by ensuring our store is well-stocked and welcoming. Join us for a rewarding experience in a supportive atmosphere that values your contributions and encourages career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Insight Manager – 12 month Fixed Term Contract in City of London
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We think you need these skills to ace Senior Client Insight Manager – 12 month Fixed Term Contract in City of London
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Sainsbury's from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Sainsbury's specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Sainsbury's
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Sainsbury's, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Sainsbury's you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Sainsbury's that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Sainsbury's, so think on your feet and don't hesitate to showcase your creativity!
