Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily store operations and inspire your team to deliver exceptional customer service.
- Company: A top retail company in Cheltenham with a focus on customer experience.
- Benefits: Competitive salary, bonuses, discounts, and wellbeing support.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in line management and a track record of meeting KPIs.
- Other info: Great opportunity for career growth in a vibrant retail environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading retail company in Cheltenham is seeking a Customer & Trading Manager to oversee daily store operations. The role involves managing team performance, delivering outstanding customer service, and ensuring operational efficiency.
Candidates should have experience in line management and a proven record in meeting KPIs.
This position offers a competitive salary, benefits including bonuses, discounts, and wellbeing support.
Store Leader — Customer Experience & Ops Champion in Cheltenham employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader — Customer Experience & Ops Champion in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info about the store culture and what they really value in a Store Leader.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team management. We should be ready to share specific examples of how we've met KPIs in past roles—numbers speak volumes!
✨Tip Number 3
Showcase your passion for customer experience! During interviews, let’s discuss how we can enhance customer satisfaction and operational efficiency. It’s all about demonstrating that we’re the right fit for their vision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CVs and cover letters to match the job description perfectly.
We think you need these skills to ace Store Leader — Customer Experience & Ops Champion in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in line management and customer service. We want to see how you've met KPIs in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Store Leader role. Share specific examples of how you've delivered outstanding customer experiences in the past.
Showcase Your Leadership Skills: As a Store Leader, you'll be managing a team, so let us know about your leadership style. Share stories that demonstrate how you've motivated your team and improved performance in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Sainsbury's
✨Know Your Store Inside Out
Before the interview, make sure you research the retail company thoroughly. Understand their values, customer service philosophy, and any recent news or changes. This will help you demonstrate your genuine interest in the role and show that you're ready to lead the team effectively.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully managed a team or improved performance. Highlight how you met KPIs and delivered exceptional customer service. This will give the interviewers confidence in your ability to oversee daily operations and inspire your team.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've faced challenges in a retail environment and how you resolved them. Be ready to discuss these situations during the interview, as it shows your capability to handle operational efficiency and customer satisfaction under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the Store Leader role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it demonstrates your proactive approach to understanding the business.
