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- Tasks: Oversee daily store operations and enhance customer experience.
- Company: Leading supermarket chain with a focus on teamwork and excellence.
- Benefits: Bonuses, discount card, and rewarding career growth.
- Why this job: Make a real difference in customer satisfaction and team success.
- Qualifications: Line management experience and a passion for customer service.
- Other info: Dynamic work environment with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
A leading supermarket chain in Chard is looking for a Customer and Trading Manager to oversee daily operations and team performance. The ideal candidate should have line management experience and a proven track record in delivering excellent customer service and achieving KPIs.
You’ll be responsible for ensuring the store runs smoothly, addressing any performance issues, and coaching your team.
This role offers great rewards including bonuses and a discount card after initial employment period.
Store Operations & Customer Experience Manager in Chard employer: Sainsbury's
Contact Detail:
Sainsbury's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations & Customer Experience Manager in Chard
✨Tip Number 1
Network like a pro! Reach out to current employees at the supermarket chain on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team management. We should also think of examples from our past experiences that showcase our skills in achieving KPIs and handling performance issues.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. A smart outfit can boost our confidence and show that we’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Store Operations & Customer Experience Manager in Chard
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your line management experience and any achievements in customer service. We want to see how you've delivered results in previous roles, so don’t hold back on those KPIs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Store Operations & Customer Experience Manager role. Share specific examples of how you've coached teams and improved performance.
Show Your Passion for Customer Service: In your application, let us know what customer service means to you. We love candidates who are genuinely passionate about creating great experiences for customers, so share your thoughts and experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Sainsbury's
✨Know Your Numbers
Make sure you’re familiar with key performance indicators (KPIs) relevant to store operations. Brush up on metrics like sales targets, customer satisfaction scores, and team performance stats. Being able to discuss these confidently will show that you understand what drives success in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you coached someone to improve their performance or resolved a conflict. This will demonstrate your line management experience and ability to foster a positive team environment.
✨Customer Service is Key
Be ready to talk about your approach to delivering excellent customer service. Share stories that highlight your problem-solving skills and how you’ve gone above and beyond for customers. This will resonate well with the supermarket's focus on customer experience.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the store’s current challenges or how they measure success in customer experience. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
