Customer Advisor - Argos in Berwick

Working in our stores: As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.

Eligibility

• You must be above the school-leaver age in your country (School leaving age - GOV.UK)
• You must have Right to Work eligibility in the UK
• Most roles are part-time, across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit around your availability and may vary from week to week.

What you’ll be doing

• Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, at website screens on the shop floor and at the collection counter
• Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
• Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
• Build great knowledge about our products, services and promotions to help provide recommendations

What makes a great Argos Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers
• Comfortable talking to customers about our financial services when buying certain products
• Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
• Always prepared to work flexibly and productively to a high standard across the store when needed – you’ll be fully trained in a variety of skills
• Embraces using new digital tools and technology to do your job brilliantly
• Have great attention to detail, keeping the store clean and clutter-free to create the best shopping experience for our customers

Working for us has great rewards

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks provided for colleagues in all our stores
• Generous holiday entitlement based on hours worked, plus maternity and paternity leave
• Pension – employer contributions matched between 4-7.5%
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
• Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support – including free access to our Employee Assistance Programme

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

Inclusive workplace and commitment

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. Our colleagues may be entitled to enhanced discretionary leave for families as well as support for carers. We provide resources to help understand and support roles and teams. We offer development opportunities, including mentorship, training, and career progression pathways, and celebrate diversity through initiatives and events. If you would like to learn more about our commitment to inclusivity, please seek further information from internal resources.

As part of our Disability Confident Leader commitment, all candidates will have the opportunity to be offered an interview which prioritises those who closely match the essential criteria for the role. If you require reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.