At a Glance
- Tasks: Deliver top-notch customer service and assist with product collections in a vibrant store environment.
- Company: Join Argos, a leading UK digital retailer known for its inspiring choice and value.
- Benefits: Enjoy discounts, free food, generous holiday entitlement, and wellbeing support.
- Other info: Flexible hours, inclusive culture, and great opportunities for career growth.
- Why this job: Be part of a dynamic team and make customers' shopping experiences unforgettable.
- Qualifications: Friendly attitude, enthusiasm for helping others, and ability to thrive in a fast-paced setting.
The predicted salary is between 10 - 12 £ per hour.
Working in our stores, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Eligibility
- You must be above the school‑leaver age in your country (see School leaving age - GOV.UK).
- You must have Right to Work eligibility in the UK.
- Most roles are part‑time, working across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
- Deliver excellent customer service on the tills, website screens on the shop floor and at the collection counter.
- Collect products from the stock area, take payments, provide details on our financial service offerings for certain products and process refunds.
- Maintain a neat and tidy stock room, restocking products from deliveries.
- Assist customers on the shop floor with questions and provide advice on a wide range of products.
- Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Comfortable discussing financial services when buying certain products.
- Happy working in a fast‑paced, physical and high‑energy environment, thriving as part of a team.
- Prepared to work flexibly and productively to a high standard across the store when needed; fully trained in a variety of skills.
- Embraces using new digital tools and technology to do the job brilliantly.
- Has great attention to detail, keeping the store clean and clutter‑free to create the best shopping experience.
Working for us has great rewards
- Discount card – 10% off at Sainsbury’s, Argos, Tu & Habitat after four weeks, increasing to 15% on Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks for colleagues in all our stores.
- Generous holiday entitlement based on the hours worked, plus maternity and paternity leave.
- Pension – match between 4–7.5% of your pension contributions.
- Sainsbury’s share schemes – buy shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – free access to our Employee Assistance Programme, confidential and supportive.
Commitment to inclusion
We are dedicated to being an inclusive retailer, offering enhanced discretionary leave for families, support for carers, and a range of development opportunities, including mentorship, training and career progression pathways. All candidates will have the opportunity to be offered an interview through our online assessment, which prioritises those who best match the essential criteria. We are an equal‑opportunity employer and welcome all applicants.
Reasonable adjustments
Should you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you. We encourage candidates to apply promptly as vacancies may close quickly.
Customer Advisor – Argos (in Sainsbury’s) in Ascot employer: Sainsbury's
Argos, as part of Sainsbury’s, is an exceptional employer that prioritises a supportive and inclusive work environment for its Customer Advisors. With flexible working hours, generous employee benefits including discounts, free meals, and a commitment to personal development, Argos fosters a culture where colleagues can thrive both personally and professionally. Located in vibrant retail spaces, employees enjoy the dynamic atmosphere while contributing to a team dedicated to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor – Argos (in Sainsbury’s) in Ascot
✨Tip Number 1
Get to know Argos and Sainsbury’s inside out! Familiarise yourself with their products, services, and promotions. This way, when you chat with customers or during interviews, you’ll sound like a pro and show your genuine enthusiasm for helping them.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable handling different customer scenarios. The more you practice, the more confident you’ll feel when it comes to delivering that excellent service we all strive for.
✨Tip Number 3
Be flexible and ready to adapt! Argos is all about teamwork and working in a fast-paced environment. Show that you can thrive under pressure and are willing to take on various roles within the store – it’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us, making your job search smoother and more efficient.
We think you need these skills to ace Customer Advisor – Argos (in Sainsbury’s) in Ascot
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you’re genuinely excited about helping customers and making their shopping experience unforgettable.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We love seeing how your background aligns with the role of a Customer Advisor at Argos, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Sainsbury's
✨Know Your Products
Before the interview, take some time to familiarise yourself with Argos' product range and services. Being able to discuss specific items or promotions will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to thrive in a fast-paced environment.
✨Embrace Flexibility
Argos values flexibility, so be ready to discuss your availability and willingness to work various shifts. Highlight any previous experience where you adapted to changing schedules or took on different roles within a team.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the role or the company culture. This shows your genuine interest in becoming part of the team and helps you determine if it’s the right fit for you.
