Customer and Trading Manager - Nightshift (South Yorkshire) in Worksop

Customer and Trading Manager - Nightshift (South Yorkshire) in Worksop

Worksop Full-Time 31700 - 36700 £ / year (est.) No working from home possible
Sainsbury's Supermarkets Ltd

At a Glance

  • Tasks: Lead a night team to ensure smooth store operations and excellent customer service.
  • Company: Join a leading retailer committed to inclusivity and employee growth.
  • Benefits: Enjoy a competitive salary, discounts, bonuses, and wellbeing support.
  • Other info: Great opportunities for career progression and personal development.
  • Why this job: Make a real impact while working in a dynamic night environment.
  • Qualifications: Experience in team management and delivering outstanding customer service.

The predicted salary is between 31700 - 36700 £ per year.

Salary: From £31,700 + £4,500 premium

Location: Worksop Store, Worksop, S80 3AT

Contract type: Permanent

Business area: Retail

Closing date: 14 June 2026

Requisition ID: 400063246

Shift hours: 4 night shifts per 7 days

Night shift: 22:00 - 08:00

Leading in our stores: Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors.

What you’ll be doing:

  • Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
  • Running a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store.
  • Making sure that standards are brilliant come morning so we’re ready to serve our customers.
  • People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary.

What makes a great nightshift manager:

  • Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns.
  • Previous line management responsibilities in a fast-paced, operational environment.
  • Resilience to deal with both the mental and physical demands of working nights.
  • Provides brilliant customer service and coaches a team to do the same.
  • Has previous experience delivering and monitoring KPI's or other performance indicators.
  • Can manage disciplinaries, performance issues or other similar employee relations issues.
  • Leads operations and is comfortable doing this alone in the absence of more senior management.
  • Puts inclusivity at the heart of everything they do.
  • A track record of delivering brilliant customer service and coaching colleagues to do the same.
  • Experience of leading a team in a fast-paced, customer-facing environment.
  • Operational leadership skills.
  • Demonstrated success in meeting or exceeding KPIs.
  • Has managed employee relations issues, including performance and absence management.
  • Desirable - Has worked night shifts in a high-volume, operational environment.

Working for us has great rewards:

  • Salary will be dependent upon your experience as well as the store size, complexity and location.
  • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
  • An annual bonus scheme based on our, and your, performance.
  • Free food and hot drinks provided for Colleagues in all our stores.
  • Generous holiday entitlement, maternity and paternity leave.
  • Pension – we’ll match 4-7.5% of your pension contributions.
  • Sainsbury’s share scheme – build up an investment at discounted rates.
  • Wellbeing support – access to emotional support, counselling, legal and financial advice.
  • Colleague networks – link with like-minded people to help fulfil your potential.
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.

If you would like to learn more about our commitment to inclusivity, please let us know, and we will endeavour to support you.

Customer and Trading Manager - Nightshift (South Yorkshire) in Worksop employer: Sainsbury's Supermarkets Ltd

As a Customer and Trading Manager on the nightshift in Worksop, you will be part of a dynamic team that values bold leadership and exceptional service. Our inclusive work culture fosters personal growth through mentorship and training, while our competitive benefits package, including generous discounts and wellbeing support, ensures that you feel valued and supported. Join us to make a meaningful impact in a rewarding retail environment where your contributions truly matter.

Sainsbury's Supermarkets Ltd

Contact Details:

Sainsbury's Supermarkets Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer and Trading Manager - Nightshift (South Yorkshire) in Worksop

Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on the company’s values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the role.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.

Tip Number 3

Show off your leadership skills! As a Customer and Trading Manager, you’ll need to demonstrate your ability to lead a team. Share specific examples from your past experiences where you’ve successfully managed a team or improved operations.

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.

We think you need these skills to ace Customer and Trading Manager - Nightshift (South Yorkshire) in Worksop

Leadership Skills
People Management
Performance Management
Customer Service Excellence
KPI Monitoring
Operational Management
Resilience

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Customer and Trading Manager role. Highlight your experience in managing teams, especially during night shifts, and showcase how you've delivered brilliant customer service in fast-paced environments.

Showcase Your Leadership Skills:We want to see your leadership style! Share examples of how you've motivated your team, handled performance issues, and ensured a safe working environment. This is key for a nightshift manager, so don’t hold back!

Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your relevant skills and experiences. We love a well-structured application!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Sainsbury's Supermarkets Ltd

Know Your Nightshift Role

Make sure you understand the specific responsibilities of a Customer and Trading Manager on night shifts. Familiarise yourself with the key tasks like leading replenishment activities, managing performance, and ensuring safety standards. This will help you demonstrate your readiness to take charge during the interview.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in fast-paced environments. Highlight your experience in managing performance, conducting disciplinaries, and coaching colleagues to deliver excellent customer service. This will show that you can handle the challenges of being a nightshift manager.

Demonstrate Resilience and Adaptability

Be ready to discuss how you've coped with the physical and mental demands of night shifts in the past. Share strategies you've used to maintain a safe and supportive atmosphere for your team, as this is crucial for the role. Employers want to see that you can thrive in a challenging environment.

Align with Company Values

Research the company's commitment to inclusivity and employee wellbeing. Be prepared to discuss how you can contribute to creating a welcoming environment for both colleagues and customers. Showing that you share their values will make you a more attractive candidate.