At a Glance
- Tasks: Lead a dynamic nightshift team, ensuring smooth operations and exceptional customer service.
- Company: Join a leading retailer committed to inclusivity and employee growth.
- Benefits: Enjoy competitive salary, discounts, bonuses, and wellness support.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in managing teams and a passion for customer service required.
- Other info: Flexible working hours with opportunities for career progression.
The predicted salary is between 35000 - 49000 ÂŁ per year.
Salary: From ÂŁ35,000
Location: Sunderland North Store, Sunderland, SR5 3JG
Contract type: Permanent
Business area: Retail
Closing date: 03 January 2026
Requisition ID: 400043969
Leading in our stores
Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it’s product availability, safety standards, or delivering seamless daily operations, they’re hands‑on, sleeves‑rolled‑up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next‑level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What you’ll be doing:
- Lead and manage a small team of managers overnight, and together with your colleagues, deliver all replenishment activities ready for our customers the following morning.
- Plan for upcoming key trading activities and events by working closely with the rest of the store leadership team.
- People management, including pay and scheduling routines, training, communication and employee relation activities such as managing performance, absence, and completing disciplinaries.
- Regularly take full accountability for the store overnight, role model and coach for high standards and efficiency across the store.
- Take accountability for the health and safety of every one of the colleagues who works with you on a shift.
Our nightshift managers work full‑time hours over 4 nights, as well as receiving a £4,500 premium on top of their base salary (our nightshifts typically run from 22:00 – 08:00).
What makes a great lead nightshift manager:
- Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns, and understands the importance of providing a safe and healthy environment for their team.
- A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same.
- Experience of managing managers, in a fast‑paced, customer‑facing environment.
- An operator who is comfortable managing alone in the absence of more senior management.
- Driven to deliver high performance with a focus on efficiency and engagement.
- Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these.
- Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment.
- Can manage disciplinaries, performance issues or other similar employee relations issues (up to dismissal).
- Experience leading large teams in a fast‑paced, customer‑focused environment — you’ve developed leaders, built high‑performing teams, and created a culture of ownership and accountability.
- A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team.
- Proven success in delivering and improving KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve driven results that matter.
- Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement.
- Leadership experience in an operational environment — whether in retail, hospitality, or food service — where you’ve owned departmental performance and confidently led the store in the absence of senior leadership.
- Can evidence leading change — whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you’ve brought people with you and made change stick.
- Desirable — Demonstrated experience working night shifts in a high‑volume, operational environment — you’ve adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out‑of‑hours trading.
Working for us has great rewards:
- Salary will be dependent upon your experience as well as the store size, complexity and location.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- An annual bonus scheme based on our, and your, performance.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like‑minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
If you would like to learn more about our commitment to inclusivity, please take a look.
Adjustments:
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Lead Nightshift Manager in Sunderland employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Nightshift Manager in Sunderland
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your leadership style aligns with the role of a Lead Nightshift Manager. We want to hear how you’ve empowered teams and tackled challenges!
✨Tip Number 3
Showcase your data skills! Be ready to discuss how you've used KPIs to drive performance in past roles. We love candidates who can back up their claims with solid examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference.
We think you need these skills to ace Lead Nightshift Manager in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Lead Nightshift Manager role. Highlight your leadership experience, especially in fast-paced environments, and don’t forget to mention any relevant KPIs you've improved.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for leading teams and delivering exceptional customer experiences. Be sure to mention how you can contribute to our inclusive culture and operational excellence.
Showcase Your Nightshift Experience: If you’ve worked night shifts before, make it known! Share how you’ve adapted to the unique challenges of overnight work and how you’ve created a safe and supportive environment for your team during those hours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Leadership Style
As a Lead Nightshift Manager, you'll be expected to lead a team effectively. Reflect on your leadership style and be ready to discuss how you empower your team, manage performance, and handle challenges. Share specific examples of how you've motivated your team in the past.
✨Understand the Nightshift Dynamics
Working night shifts comes with its own set of challenges. Be prepared to talk about how you adapt to the physical and mental demands of overnight work. Highlight any experience you have in creating a safe and supportive environment for your team during these hours.
✨Familiarise Yourself with KPIs
Since the role involves managing performance indicators, brush up on key metrics relevant to retail operations. Be ready to discuss how you've used data to drive improvements in sales, stock availability, and customer satisfaction in previous roles.
✨Showcase Your Inclusivity Approach
Inclusivity is at the heart of this role. Prepare to share how you've built inclusive teams and fostered a culture where everyone feels valued. Discuss any initiatives you've led or participated in that promote diversity and support for colleagues.