At a Glance
- Tasks: Lead customer experience and manage store operations for a top supermarket.
- Company: Join Sainsbury's, a leading supermarket with a focus on customer satisfaction.
- Benefits: Enjoy competitive salary, discounts, bonuses, and wellbeing support.
- Other info: Dynamic role with opportunities for career advancement in a supportive team.
- Why this job: Make a real difference in customer experience while developing your leadership skills.
- Qualifications: Previous management experience in a fast-paced environment and strong customer service focus.
The predicted salary is between 22000 - 28000 £ per year.
Sainsbury's Supermarkets Ltd. is looking for a Customer Experience Manager at their Stevenage Store. In this role, you will oversee the customer experience from checkout to back of house, managing operations and staff as well as ensuring the delivery of customer commitments.
Ideal candidates will have previous line management experience in a fast-paced environment, a strong focus on customer service, and a track record of delivering KPIs.
We offer competitive salary and great rewards including discounts, bonuses, and wellbeing support.
Contact Details:
Sainsbury's Supermarkets Ltd Recruitment Team
We think you need these skills to ace Store Operations & CX Leader
Line Management Experience
Customer Service Focus
KPI Delivery
Operational Management
Staff Management
Fast-Paced Environment Adaptability
Customer Experience Oversight
