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- Tasks: Lead a convenience store, ensuring excellent customer experiences and smooth daily operations.
- Company: Join Sainsbury's, a leading retailer committed to making good food accessible for everyone.
- Benefits: Enjoy private healthcare, discounts, bonuses, generous holidays, and wellbeing support.
- Why this job: Be a changemaker in retail, empowering your team and enhancing customer journeys every day.
- Qualifications: Experience in retail management, strong leadership skills, and a passion for customer service required.
- Other info: We celebrate diversity and offer development opportunities to help you grow your career.
The predicted salary is between 35800 - 50240 £ per year.
Salary: From £35,800Location: Gillingham Road Local Store, Gillingham, ME7 4QXContract type: PermanentBusiness area: RetailClosing date: 11 September 2025Requisition ID: 400015597
Leading in our stores:
Our management teams don’t just run stores – they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it\’s product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.
What you’ll be doing:
Our Convenience Store Managers have full control over their shop. They’re accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail’s ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It’s a job with a lot of responsibility but also one that is highly rewarding.
What makes a brilliant Store Manager:
- Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
- Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
- A leader who role models excellent service and business values through teams of managers and colleagues.
- Uses data and insight to inform planning, improve performance or customer experience and/or KPI’s.
- Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
- Can lead change, delivering engagement on purpose whilst managing team wellbeing.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- 5S ONLY Private Healthcare – Eligible for single cover and to upgrade annually to family cover.
- 5S ONLY Interest free car loan of up to £10,000.
- An annual bonus scheme based on our, and your, performance.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted prices.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Cycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here .
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Store Manager - Convenience employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Convenience
✨Tip Number 1
Familiarise yourself with the latest trends in retail management and customer service. Understanding what makes a brilliant Store Manager will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Store Managers to gain insights into their experiences. This can provide you with valuable information on what the role truly entails and how to excel in it.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams and improved customer experiences in previous roles. Being able to showcase your leadership skills will set you apart from other candidates.
✨Tip Number 4
Research the company’s values and mission statement. Aligning your personal values with those of the company can help you articulate why you're a great fit for the Store Manager position.
We think you need these skills to ace Store Manager - Convenience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in leading teams and delivering excellent customer service. Use specific examples that demonstrate your ability to manage operations and improve performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and leadership. Mention how your values align with the company's purpose and how you can contribute to enhancing the customer experience in their stores.
Highlight Relevant Skills: Emphasise skills such as data analysis, team management, and change leadership. Provide examples of how you've used these skills in previous roles to achieve positive outcomes.
Showcase Your Understanding of Inclusivity: Demonstrate your commitment to inclusivity and diversity in your application. Share any experiences or initiatives you've been involved in that support creating an inclusive workplace.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you empower others.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you've used data to drive improvements in customer experience or operational efficiency in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've had to make tough decisions or manage change, and be prepared to explain your thought process.
✨Emphasise Customer Experience
The role is heavily focused on delivering exceptional customer service. Be prepared to share specific examples of how you've enhanced customer experiences in your previous positions and how you plan to do so in this role.
