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- Tasks: Pick and pack online orders, ensuring a fantastic shopping experience for customers.
- Company: Join Sainsbury’s, a community-focused retailer with a vibrant work culture.
- Benefits: Earn £12.60 per hour, enjoy discounts, free food, and generous holiday entitlement.
- Why this job: Be part of a dynamic team, making online shopping enjoyable for everyone.
- Qualifications: Must be 18+, enthusiastic, and ready to work in a fast-paced environment.
- Other info: Flexible shifts, great career development opportunities, and a commitment to inclusivity.
The predicted salary is between 10 - 15 £ per hour.
Rate: £12.60 per hour
Location: Stirling Store, Stirling, FK8 1RA
Hours: Part time, 16 hours per week
Contract type: Permanent
Business area: Retail
Shift hours:
- Thursday: 04:00 - 10:00
- Friday: 04:00 - 10:00
- Saturday: 04:00 - 10:00
- Sunday: 04:00 - 10:00
Working in our stores:
Our stores are fast‑paced environments where no two days are ever the same, especially during our busiest and most magical time of the year. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Online Assistants, you’ll be the special ingredient that supports a joyful shopping experience for our online customers.
If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age. You must have Right to Work eligibility in the UK.
What you’ll be doing:
- Picking and selecting the best quality products on the shop floor that online customers have ordered ready for delivery.
- Using a handset that plans your route around the store.
- Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers.
- Always ready to serve our customers brilliantly and proactively offering help.
- Building great knowledge about our products, services and promotions to help provide recommendations.
- Working flexibly across the store as required.
What makes a great Sainsbury’s Colleague:
- Happy with early morning starts (as most shifts start at 4am) and working in a fast‑paced, physical and high energy environment.
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Enjoys using initiative to solve problems and taking responsibility for owning tasks.
- Always ready to work flexibly and productively to a high standard across the store.
- Comfortable in learning to use new digital tools and technology.
- Have great attention to detail, keeping the store clean and clutter free.
Working for us has great rewards:
- Nightshift premium – an additional £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday.
- Free food and hot drinks – provided for Colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone.
As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment.
Online Assistant in Stirling employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Assistant in Stirling
✨Tip Number 1
Get to know the company! Research Sainsbury’s values and what they stand for. This will help you connect your answers during interviews to what they care about, showing you’re a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. The more comfortable you are, the better you’ll come across when it’s time to shine.
✨Tip Number 3
Be ready to showcase your skills! Think of examples from your past experiences that highlight your ability to work in fast-paced environments and how you’ve helped customers before.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there.
We think you need these skills to ace Online Assistant in Stirling
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping customers shine through. We want to see that you’re excited about the role and ready to bring a friendly vibe to our team!
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we’re looking for. Mention any experience in fast-paced environments or customer service – it’ll make you stand out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Online Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Online Assistant entails. Familiarise yourself with the tasks like picking products, handling customer queries, and using digital tools. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role is all about providing a great shopping experience, be ready to share examples of how you've helped customers in the past. Think of specific situations where you went above and beyond to assist someone, as this will demonstrate your friendly and proactive attitude.
✨Emphasise Flexibility and Teamwork
The job requires working flexible hours and being part of a team. Be prepared to discuss your availability and how you thrive in fast-paced environments. Share experiences where you successfully collaborated with others or adapted to changing situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to inquire about training opportunities, team dynamics, or how success is measured for Online Assistants. It’s a great way to leave a positive impression.