Store Experience Leader β€” Drive Service & KPIs in Sherborne

Store Experience Leader β€” Drive Service & KPIs in Sherborne

Sherborne Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Sainsbury's Supermarkets Ltd

At a Glance

  • Tasks: Lead a team to enhance customer experience and meet service standards.
  • Company: Join Sainsbury's, a leading supermarket with a focus on customer satisfaction.
  • Benefits: Competitive pay, flexible scheduling, and opportunities for career advancement.
  • Other info: Dynamic work environment with a focus on teamwork and performance.
  • Why this job: Make a real difference in customers' shopping experiences every day.
  • Qualifications: Proven retail leadership experience and strong coaching skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Sainsbury's Supermarkets Ltd is recruiting a Customer Experience Manager for Sherborne.

You’ll oversee the end-to-end store experience, from checkout to back of house, ensuring our customer commitments are met and service standards are consistently high.

You’ll lead a front-line team, coach colleagues and manage performance, scheduling and pay where required, with the authority to act in the absence of more senior management.

A proven track record in retail leadership is essential.

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Sainsbury's Supermarkets Ltd

Contact Details:

Sainsbury's Supermarkets Ltd Recruitment Team

We think you need these skills to ace Store Experience Leader β€” Drive Service & KPIs in Sherborne

Communication Skills
Problem-Solving Skills
Adaptability
Team Leadership
Leadership Skills
Operational Management
Customer Service