Services Assistant in Maidenhead

Services Assistant in Maidenhead

Maidenhead Full-Time No home office possible
Sainsbury's Supermarkets Ltd

At a Glance

  • Tasks: Assist customers at checkouts, kiosks, and with Click & Collect parcels.
  • Company: Join Sainsbury's, a community-focused retailer passionate about food and service.
  • Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
  • Other info: Inclusive workplace with development opportunities and support for all colleagues.
  • Why this job: Be part of a dynamic team, learn new skills, and make a real impact.
  • Qualifications: Must be friendly, enthusiastic, and able to work flexibly in a fast-paced environment.

Rate: £12.45 per hourLocation: Maidenhead Store, Maidenhead, SL6 8AGHours: Part time, 16 hours per weekContract type: Fixed-Term AssignmentBusiness area: RetailRequisition ID: 400010073

Shift hoursSaturday: 13:00 - 21:00Sunday: 11:00 - 18:00

Working in our stores:

Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.

  • If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
  • You must have Right to Work eligibility in the UK

What you’ll be doing:

  • Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
  • Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
  • Build great knowledge about our products, services and promotions to help provide recommendations
  • Dealing with complaints, refunds, shelf tickets and advertising
  • Working flexibly across the store as needed

What makes a great Sainsbury’s Colleague:

  • Friendly and welcoming with a genuine enthusiasm for helping customers
  • Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
  • Takes responsibility for owning tasks and uses initiative to solve problems
  • Always prepared to work flexibly and productively across the store to a high standard - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
  • Comfortable in learning to use new digital tools and technology to do your job brilliantly
  • Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

  • Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
  • Free food and hot drinks - provided for Colleagues in all our stores
  • Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
  • Pension – we’ll match between 4-7.5% of your pension contributions
  • Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
  • Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range ofenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seek toensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere .
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

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Services Assistant in Maidenhead employer: Sainsbury's Supermarkets Ltd

At Sainsbury's, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our Maidenhead store where teamwork and customer service are at the forefront. Our colleagues enjoy market-leading benefits, including generous discounts, free meals, and extensive training opportunities that foster personal and professional growth. With a commitment to inclusivity and support for all employees, Sainsbury's is dedicated to creating a rewarding environment where everyone can thrive.

Sainsbury's Supermarkets Ltd

Contact Detail:

Sainsbury's Supermarkets Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Services Assistant in Maidenhead

Tip Number 1

Familiarise yourself with Sainsbury's products and services. Knowing the ins and outs of what we offer will not only help you answer customer queries but also show your enthusiasm for the role during any interactions.

Tip Number 2

Demonstrate your ability to work in a fast-paced environment. Think of examples from previous jobs or experiences where you've thrived under pressure, as this is crucial for a Services Assistant role.

Tip Number 3

Showcase your teamwork skills. Be ready to discuss how you've collaborated with others in past roles, as being part of a team is essential in our stores.

Tip Number 4

Prepare to talk about your problem-solving abilities. Think of specific instances where you've taken initiative to resolve issues, as this aligns perfectly with the responsibilities of a Services Assistant.

We think you need these skills to ace Services Assistant in Maidenhead

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Flexibility
Time Management

Some tips for your application 🫡

Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Services Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a fast-paced environment.

Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Sainsbury's and how your skills can contribute to providing an excellent shopping experience for customers.

Proofread Your Application:Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Services Assistant role.

How to prepare for a job interview at Sainsbury's Supermarkets Ltd

Show Your Enthusiasm

As a Services Assistant, it's crucial to demonstrate your genuine passion for helping customers. During the interview, share examples of how you've gone above and beyond to assist others in previous roles or situations.

Familiarise Yourself with Products

Knowledge about the products and services offered is key. Before the interview, take some time to research Sainsbury's offerings and be prepared to discuss how you can help customers make informed choices.

Emphasise Teamwork Skills

Working in a fast-paced environment requires strong teamwork. Be ready to provide examples of how you've successfully collaborated with colleagues in the past and how you contribute positively to a team dynamic.

Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've dealt with complaints or challenges, and explain how you handled them effectively.