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For Companies At a Glance
- Tasks: Assist customers at checkouts, kiosks, and with Click & Collect parcels.
- Company: Join Sainsbury's, a community-focused retailer passionate about quality food and service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Other info: Opportunities for career progression and a commitment to inclusivity.
- Why this job: Be part of a dynamic team, learn new skills, and make a real impact in your community.
- Qualifications: Must be friendly, enthusiastic, and able to work flexibly in a fast-paced environment.
Job Details
Rate: £13.23 per hour
Location: Bath Store, Bath, BA1 2DR
Hours: Part time, 12 hours per week
Contract type: Permanent
Business area: Retail
Closing date: 06 May 2026
Requisition ID: 400059170
Shift Hours
Please note, this is a permanent role requiring year‑round availability. Applicants should be able to commit to working during these times.
Early shift: 07:00.
Role Overview
Our stores are fast‑paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
Requirements
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK.
What you’ll be doing
- Always being on hand to serve and support customers on our checkouts, self‑service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help.
- Picking and selecting the best quality products on the shop floor for customers using our On‑Demand grocery ordering service and assisting customers with Click & Collect parcels.
- Building great knowledge about our products, services and promotions to help provide recommendations.
- Dealing with complaints, refunds, shelf tickets and advertising.
- Safely moving and retrieving trolleys in our customer car parks.
- Working flexibly across the store as needed.
What makes a great Sainsbury’s Colleague
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Happy working in a fast‑paced, physical and high‑energy environment, and thrives in being part of a team.
- Takes responsibility for owning tasks and uses initiative to solve problems.
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Comfortable in learning to use new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter‑free, always looking to create the best shopping experience for our customers.
Benefits
- Discount card – 10% off at Sainsbury’s, Argos, Tu and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks – provided for Colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4–7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Workplace Culture & Inclusion
An inclusive place to work and shop.
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Equal Opportunity & Reasonable Adjustments
As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Services Assistant employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Familiarise yourself with Sainsbury's products and services. Knowing the ins and outs of what we offer will not only help you answer customer queries but also show your enthusiasm for the role during any interactions.
✨Tip Number 2
Demonstrate your ability to work in a fast-paced environment. Think of examples from previous jobs or experiences where you've thrived under pressure, as this is crucial for a Services Assistant role.
✨Tip Number 3
Showcase your teamwork skills. Be ready to discuss how you've collaborated with others in past roles, as being part of a team is essential in our stores.
✨Tip Number 4
Prepare to talk about your problem-solving abilities. We value colleagues who can take initiative and resolve issues effectively, so think of specific instances where you've done just that.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and skills required for the Services Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to creating a great shopping experience.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Services Assistant role.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Show Your Enthusiasm
As a Services Assistant, having a genuine enthusiasm for helping customers is key. Make sure to express your passion for customer service during the interview and share examples of how you've gone above and beyond to assist customers in the past.
✨Demonstrate Flexibility
This role requires working flexibly across the store. Be prepared to discuss your ability to adapt to different tasks and environments. Share experiences where you successfully managed multiple responsibilities or adjusted to changing situations.
✨Highlight Teamwork Skills
Working as part of a team is essential in a fast-paced retail environment. Talk about your previous experiences collaborating with others, and how you contribute to a positive team dynamic. Mention any specific instances where teamwork led to success.
✨Familiarise Yourself with Products
Knowledge about the products and services offered is crucial. Before the interview, take some time to research Sainsbury's offerings. Be ready to discuss how you would use this knowledge to enhance the shopping experience for customers.