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- Tasks: Assist customers at checkouts, kiosks, and with Click & Collect parcels.
- Company: Join Sainsbury's, a community-focused retailer passionate about food and service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Be part of a dynamic team, learn new skills, and make a difference in customer experiences.
- Qualifications: Must be friendly, enthusiastic, and able to work flexibly in a fast-paced environment.
- Other info: Opportunities for career progression and a commitment to inclusivity.
Rate: £12.45 per hour
Location: Newquay Store, Newquay, TR7 1NF
Hours: Part time, 14 hours per week
Contract type: Fixed-Term Assignment
Business area: Retail
Closing date: 08 July 2025
Requisition ID: 400004855
Shift hours:
- Thursday: 14:00 - 18:00
- Friday: 14:00 - 20:00
- Saturday: 14:00 - 18:00
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
You must have Right to Work eligibility in the UK.
What you’ll be doing:
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help.
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
- Building great knowledge about our products, services and promotions to help provide recommendations.
- Dealing with complaints, refunds, shelf tickets and advertising.
- Working flexibly across the store as needed.
What makes a great Sainsbury’s Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
- Takes responsibility for owning tasks and uses initiative to solve problems.
- Always prepared to work flexibly and productively across the store to a high standard - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Comfortable in learning to use new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks - provided for Colleagues in all our stores.
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Services Assistant employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered at Sainsbury's. Knowing the ins and outs of what they sell will help you engage with customers and provide better recommendations during your interview.
✨Tip Number 2
Demonstrate your ability to work in a fast-paced environment by sharing examples from previous jobs or experiences. Highlighting your adaptability and teamwork skills will show that you're ready for the dynamic nature of the role.
✨Tip Number 3
Prepare to discuss how you handle customer complaints and difficult situations. Providing specific examples of how you've resolved issues in the past can showcase your problem-solving skills and customer service orientation.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. A positive attitude and genuine interest in helping customers will make you stand out as a candidate who aligns with Sainsbury's values.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Services Assistant role. Emphasise your customer service experience, ability to work in a fast-paced environment, and any previous retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Sainsbury's and how you can contribute to providing an excellent shopping experience for customers.
Highlight Flexibility and Teamwork: In your application, stress your willingness to work flexible hours and your ability to collaborate effectively within a team. Use examples from past experiences where you successfully adapted to changing situations or worked well with others.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for maintaining a clean and clutter-free store environment.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Show Your Enthusiasm
As a Services Assistant, it's crucial to demonstrate your genuine enthusiasm for helping customers. Be sure to express your passion for providing excellent service and how you enjoy working in a fast-paced environment.
✨Know the Products
Familiarise yourself with the products and services offered by the store. During the interview, mention any specific products you like or promotions you find interesting. This shows that you're proactive and ready to assist customers effectively.
✨Highlight Teamwork Skills
Since this role involves working as part of a team, be prepared to discuss your experiences in collaborative settings. Share examples of how you've contributed to a team and how you handle challenges together.
✨Demonstrate Flexibility
The job requires flexibility in working hours and tasks. Be ready to talk about your willingness to adapt and learn new skills. Mention any previous experiences where you successfully managed changing responsibilities.
