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- Tasks: Be a Christmas Champion, serving customers and creating a festive shopping experience.
- Company: Join Sainsbury's, a community-focused retailer with a vibrant team spirit.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Make a difference this Christmas while gaining valuable retail experience.
- Qualifications: Enthusiasm for customer service and ability to thrive in a fast-paced environment.
- Other info: Flexible hours with potential for permanent roles after the festive season.
Rate: £12.60 per hour
Location: Leamington Store, Warwick, CV34 6RH
Hours: Part time, 22:40 hours per week
Contract type: Fixed-Term Assignment
Business area: Retail
Shift hours:
- Friday: 13:00 - 22:00
- Saturday: 12:00 - 21:00
- Sunday: 10:00 - 16:30
Working in our stores this Christmas Could you be one of our Christmas champions this year? Whether you’re a Nut Roast Navigator, or a Mince Pie Magician, bring your energy into this season and help us create the best Christmas possible for our customers. Our stores are fast-paced environments where no two days are ever the same, especially during our busiest and most magical time of the year. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be one of our Christmas Champions that provides the very best shopping experience for our customers.
If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age. You must have Right to Work eligibility in the UK.
What you’ll be doing:
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help.
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to help provide recommendations.
- Dealing with complaints, refunds, shelf tickets and advertising.
- Working flexibly across the store as needed.
What makes a great Sainsbury’s Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team.
- Takes responsibility for owning tasks and uses initiative to solve problems.
- Always prepared to work flexibly and productively across the store to a high standard - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things.
- Comfortable in learning to use new digital tools and technology to do your job brilliantly.
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers.
Working for us has great rewards:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
- Free food and hot drinks - provided for Colleagues in all our stores.
- Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available - please check the contract type and schedule hours before applying to ensure that the role is right for you. Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. If you need an update on your application, you should contact the store that you have applied to.
An inclusive place to work and shop We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
If you would like to learn more about our commitment to inclusivity, please take a look here. As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Services Assistant employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s. Understand their values, especially around customer service and community. This will help you connect with the interviewers and show that you're genuinely interested in being one of their Christmas Champions.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a great shopping experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your enthusiasm and problem-solving abilities.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are serious about joining the team. Plus, it gives a good first impression!
✨Tip Number 4
Apply through our website! We recommend using our site to submit your application. It’s straightforward and ensures your details go directly to the right people. Plus, you’ll be able to track your application status easily!
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can bring that Christmas spirit to our store.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've worked in fast-paced environments or have customer service experience, shout about it! We love candidates who can connect their skills to what we’re looking for.
Check Your Details: Before hitting that submit button, double-check all your details. Typos and errors can make a bad impression, so take a moment to ensure everything is spot on. We appreciate attention to detail!
Apply Early: Our vacancies can close quickly, especially during the festive season. Don’t wait until the last minute to apply! Get your application in as soon as possible through our website to increase your chances of joining our team.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Services Assistant entails. Familiarise yourself with the key responsibilities like serving customers, handling complaints, and using digital tools. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role is all about providing an excellent shopping experience, be ready to share examples of how you've helped customers in the past. Think of specific situations where you went above and beyond to assist someone, as this will demonstrate your enthusiasm for helping others.
✨Emphasise Teamwork and Flexibility
The store environment is fast-paced and requires a team player. Be prepared to discuss how you work well in a team and adapt to changing situations. Highlight any experiences where you’ve had to be flexible or take on different roles to support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might ask about training opportunities, how the team collaborates during busy periods, or what a typical day looks like for a Services Assistant. It’s a great way to leave a positive impression!