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- Tasks: Serve customers, assist with orders, and ensure a great shopping experience.
- Company: Join Sainsbury's, a community-focused supermarket with a passion for food.
- Benefits: Enjoy discounts, free food, generous holidays, and career development opportunities.
- Why this job: Be the special ingredient in creating memorable shopping experiences for customers.
- Qualifications: Must be above school-leaver age and have Right to Work eligibility in the UK.
- Other info: Flexible shifts in a fast-paced environment with a supportive team culture.
West Green Store, Sainsbury\’s Supermarkets Ltd Crawley Avenue, Crawley West Sussex, RH10 8NF
£12.60 per hour
12 hours per week
Working in our stores:
Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
Eligibility:
- You must be above the school-leaver age in your country
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
What you’ll be doing:
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to help provide recommendations
- Dealing with complaints, refunds, shelf tickets and advertising
- Working flexibly across the store as needed
What makes a great Sainsbury’s Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Takes responsibility for owning tasks and uses initiative to solve problems
- Always prepared to work flexibly and productively across the store to a high standard
- Comfortable in learning to use new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Services Assistant employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers regularly, think of examples from your past experiences where you've gone above and beyond to help someone. This will demonstrate your enthusiasm for providing great service.
✨Tip Number 3
Be ready to showcase your flexibility! Sainsbury's values colleagues who can adapt to different roles and tasks. Prepare to discuss how you've successfully handled changing situations in previous jobs or experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and comfortable using digital tools, which is a big plus for this role!
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences or interests that relate to food and customer service. We want to see that you’re excited about being part of our community.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value friendly and welcoming individuals, so share a bit about who you are and why you’d be a great fit for our team at Sainsbury’s.
Highlight Your Flexibility: Since the role requires working flexibly across the store, make sure to mention your ability to adapt to different tasks and shifts. We love team players who can jump in wherever needed!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy, and we’ll get your application right into our system. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with Sainsbury's products and services. Being able to discuss specific items or promotions shows your enthusiasm and readiness to help customers.
✨Show Your Team Spirit
Since this role thrives in a team environment, be prepared to share examples of how you've worked well with others in the past. Highlighting your collaborative skills will resonate well with the interviewers.
✨Embrace the Fast-Paced Environment
Sainsbury's stores are busy places, so demonstrate your ability to handle pressure. Share experiences where you successfully managed multiple tasks at once, showcasing your adaptability and energy.
✨Be Customer-Centric
Prepare to discuss how you would approach customer service scenarios. Think about times you've gone above and beyond for a customer, as this aligns perfectly with Sainsbury's commitment to providing an outstanding shopping experience.