At a Glance
- Tasks: Serve customers, assist with orders, and ensure a great shopping experience.
- Company: Join Sainsbury’s, a community-focused retailer passionate about food and service.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Other info: Great opportunities for growth and development in an inclusive workplace.
- Why this job: Be part of a dynamic team in a fast-paced environment while helping customers.
- Qualifications: Friendly attitude, teamwork skills, and a willingness to learn.
Alphington Road Store, Sainsbury's Supermarkets Ltd Alphington Road, Exeter Devon, EX2 8NH
£13.23 per hour
Part time, 12.0 hours per week
Shift hours:
Tuesday: 07:00 - 11:00
Thursday: 10:00 - 14:00
Saturday: 09:00 - 13:00
Working in our stores
Our stores are fast‑paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
Eligibility
- You must be above the school‑leaver age in your country.
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK.
What you’ll be doing
- Always being on hand to serve and support customers on our checkouts, self‑service tills, kiosks and petrol stations, offering help.
- Picking and selecting the best quality products on the shop floor for customers using our On‑Demand grocery ordering service and assisting customers with Click & Collect parcels.
- Building great knowledge about our products, services and promotions to provide recommendations.
- Dealing with complaints, refunds, shelf tickets and advertising.
- Safely moving and retrieving trolleys in our customer car parks.
- Working flexibly across the store as needed.
What makes a great Sainsbury’s colleague
- Friendly and welcoming with genuine enthusiasm for helping customers.
- Happy working in a fast‑paced, physical and high‑energy environment, thriving as part of a team.
- Taking responsibility for owning tasks and using initiative to solve problems.
- Always prepared to work flexibly and productively across the store to a high standard, with opportunities to learn, develop and try new things.
- Comfortable in learning to use new digital tools and technology to do your job brilliantly.
- Having great attention to detail, keeping the store clean and clutter‑free, always looking to create the best shopping experience for customers.
Working for us has great rewards
We truly value our colleagues and provide market‑leading benefits and training to reflect that:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos each pay day.
- Free food and hot drinks – provided for colleagues in all our stores.
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
- Pension – we’ll match between 4‑7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.
As part of our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Services Assistant in Exeter employer: Sainsbury's Supermarkets Ltd
At Sainsbury's, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every colleague is valued and supported. Located in the heart of Exeter, our Alphington Road Store provides a dynamic environment with opportunities for personal growth through comprehensive training and development programmes. With generous benefits including discounts, free meals, and a commitment to inclusivity, we ensure that our Services Assistants thrive both professionally and personally while delivering outstanding service to our community.
Contact Details:
Sainsbury's Supermarkets Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Services Assistant in Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s values and what makes them tick. This will help you connect with the team and show that you’re genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing a great shopping experience, think of examples from your past where you’ve gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking smart and presentable can make a great first impression. It shows you care about the opportunity and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note or email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Services Assistant in Exeter
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping customers and working in a team.
Tailor Your Application:Make sure to highlight your relevant experience and skills that match the job description. If you've worked in fast-paced environments or have great customer service skills, shout about them!
Check Your Details:Before hitting that submit button, double-check your application for any typos or errors. A clean and clear application shows attention to detail, which is super important for us at Sainsbury’s.
Apply Early:Our vacancies can close quickly, so don’t wait around! Get your application in as soon as you can through our website to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Services Assistant does. Familiarise yourself with the tasks mentioned in the job description, like serving customers and handling complaints. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role is all about providing a great shopping experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your friendly and helpful nature.
✨Embrace the Fast-Paced Environment
Working in retail can be hectic, so it's important to convey that you thrive in a busy setting. Prepare to discuss how you handle pressure and stay organised when things get busy. This will show that you're a great fit for the dynamic environment of the store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team collaborates. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
