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- Tasks: Serve customers, assist with orders, and maintain store standards.
- Company: Join Sainsbury’s, a community-focused retailer with a passion for food.
- Benefits: Enjoy discounts, free food, generous holidays, and pension contributions.
- Why this job: Be part of a dynamic team and enhance customer experiences every day.
- Qualifications: Must be 18+, enthusiastic, and ready to learn in a fast-paced environment.
- Other info: Great opportunities for growth and a commitment to inclusivity.
Rate: £12.60 per hourLocation: Portishead Store, Bristol, BS20 7GAHours: Part time, 12 hours per weekContract type: Fixed-Term AssignmentBusiness area: RetailClosing date: 26 November 2025Requisition ID: 400039435
Working in our stores this Christmas:
Could you be one of our Christmas champions this year? Whether you’re a Nut Roast Navigator, or a Mince Pie Magician, bring your energy into this season and help us create the best Christmas possible for our customers.
Our stores are fast-paced environments where no two days are ever the same, especially during our busiest and most magical time of the year. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be one of our Christmas Champions that provides the very best shopping experience for our customers.
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
What you’ll be doing:
- Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
- Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting customers with Click & Collect parcels.
- Build great knowledge about our products, services and promotions to help provide recommendations
- Dealing with complaints, refunds, shelf tickets and advertising
- Safely moving and retrieving trolleys in our customer car parks
- Working flexibly across the store as needed
What makes a great Sainsbury’s Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
- Takes responsibility for owning tasks and uses initiative to solve problems
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Comfortable in learning to use new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:
We truly value our colleagues and provide market-leading benefits and training to reflect that:
- Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Whilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available – please check the contract type and schedule hours before applying to ensure that the role is right for you.
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Sainsbury\’s stores here .
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.
To support this commitment, our colleagues may be entitled to a range ofenhanced discretionary leave for families, as well as support for carers. We provide our colleaguesresources to help themunderstand and support their role and theirteam effectively. Our internal colleague networks seektoensure true representation for everyone, helping us identify and remove barriers that our colleagues may face.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a lookhere .
As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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Services Assistant employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers regularly, think of examples from your past experiences where you’ve gone above and beyond to help someone. This will make you stand out during the interview.
✨Tip Number 3
Be ready to showcase your flexibility! The job requires you to work across different areas of the store, so come prepared with examples of how you've adapted to changing situations in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital tools we use in-store.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let us know about your love for food and customer service. We want to see that you’re genuinely excited about working in a fast-paced environment where food is at the heart of everything!
Highlight Your Flexibility: Make sure to mention your ability to work flexible hours and adapt to different roles within the store. We value team players who can jump in wherever needed, so show us how you can contribute!
Be Personable and Friendly: Since we’re all about providing the best shopping experience, your application should reflect your friendly nature. Use a warm tone and share any experiences where you’ve gone above and beyond for customers.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what a Services Assistant does. Familiarise yourself with the tasks mentioned in the job description, like serving customers and handling complaints. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since this role is all about providing great service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your friendly and helpful nature.
✨Embrace the Fast-Paced Environment
The store environment can be hectic, so it's important to convey that you thrive in such settings. Share any experiences where you've successfully managed multiple tasks at once or adapted quickly to changes. This will show that you're a great fit for the dynamic atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they support inclusivity in the workplace. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
