Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers at checkouts and assist with Click & Collect parcels.
- Company: Join Sainsbury's, a community-focused supermarket known for quality and service.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Other info: Opportunities for career progression and a commitment to inclusivity.
- Why this job: Be part of a dynamic team in a fast-paced environment while learning new skills.
- Qualifications: Must be above school-leaver age and eligible to work in the UK.
Rate: £13.23 per hour
Location: Hawick Store, Hawick, TD9 7AD
Hours: Part time, 16 hours per week
Contract type: Permanent
Business area: Retail
Closing date: 27 May 2026
Requisition ID: 400060611
Shift hours
- Friday: 10:00 – 18:00
- Saturday: 10:00 – 18:00
- Sunday: 10:00 – 18:00
Working in our stores:
Our stores are fast‑paced environments where no two days are ever the same. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.
- If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
- You must have Right to Work eligibility in the UK
What you’ll be doing:
- Always being on hand to serve and support customers on our checkouts, self‑service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering help
- Picking and selecting the best quality products on the shop floor for customers using our On‑demand grocery ordering service and assisting customers with Click & Collect parcels
- Build great knowledge about our products, services and promotions to help provide recommendations
- Dealing with complaints, refunds, shelf tickets and advertising
- Safely moving and retrieving trolleys in our customer car parks
- Working flexibly across the store as needed
What makes a great Sainsbury’s Colleague:
- Friendly and welcoming with a genuine enthusiasm for helping customers
- Happy working in a fast‑paced, physical and high energy environment, and thrives in being part of a team
- Takes responsibility for owning tasks and uses initiative to solve problems
- Always prepared to work flexibly and productively across the store to a high standard – you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things
- Comfortable in learning to use new digital tools and technology to do your job brilliantly
- Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers
Working for us has great rewards:
- Discount card –10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
- Free food and hot drinks – provided for Colleagues in all our stores
- Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave
- Pension – we’ll match between 4-7.5% of your pension contributions
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more
- Wellbeing support– including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues
Sainsbury’s is committed to equality and diversity. All candidates are considered fairly.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
#J-18808-Ljbffr
Services Assistant employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Assistant
✨Tip Number 1
Familiarise yourself with Sainsbury's products and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your ability to work in a fast-paced environment. Share examples from previous jobs or experiences where you thrived under pressure, as this is crucial for a Services Assistant.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be prepared to discuss how you've handled customer complaints or difficult situations in the past, as this will highlight your initiative and responsibility.
✨Tip Number 4
Express your willingness to learn new digital tools and technology. Mention any relevant experience you have with tech, as being comfortable with these tools is essential for the role.
We think you need these skills to ace Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Sainsbury's is looking for in a Services Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Emphasise any previous customer service experience and your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you embody the qualities they seek, like being friendly and proactive.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role.
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Show Your Enthusiasm
Make sure to express your genuine passion for helping customers. Sainsbury's values friendly and welcoming colleagues, so share examples of how you've gone above and beyond to assist customers in the past.
✨Demonstrate Flexibility
Highlight your ability to work in a fast-paced environment and adapt to various roles within the store. Be prepared to discuss times when you've successfully handled multiple tasks or shifted priorities.
✨Know the Products
Familiarise yourself with Sainsbury's products, services, and promotions before the interview. This knowledge will help you provide informed recommendations and show that you're proactive about learning.
✨Problem-Solving Skills
Be ready to discuss how you've tackled challenges in previous roles. Sainsbury's looks for colleagues who take responsibility and use their initiative, so share specific examples of how you've solved problems effectively.