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- Tasks: Lead a night team to ensure smooth store operations and excellent customer service.
- Company: Join a leading retailer committed to inclusivity and employee growth.
- Benefits: Enjoy discounts, bonuses, free food, and generous holiday entitlement.
- Why this job: Make a real impact while working in a dynamic night environment.
- Qualifications: Experience in team management and delivering outstanding customer service.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 30450 - 42500 £ per year.
Salary: £30,450
Location: Rugby Store, Rugby, CV22 6HU
Contract type: Permanent
Business area: Retail
Closing date: 10 January 2026
Requisition ID: 400044012
Shift hours: Night shift: 21:00 - 07:00
Leading in our stores:
Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it’s product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors.
What you’ll be doing:
- Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
- Running a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store.
- Ensuring that standards are brilliant come morning so we’re ready to serve our customers.
- People management, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).
What makes a great nightshift manager:
- Comfortable with nightshift working and adaptable to the physical and mental impact of these shift patterns.
- Previous line management responsibilities in a fast-paced, operational environment.
- Resilience to deal with both the mental and physical demands of working nights.
- Provides brilliant customer service and coaches a team to do the same.
- Experience delivering and monitoring KPIs or other performance indicators.
- Can manage disciplinaries, performance issues or other similar employee relations issues.
- Leads operations and is comfortable doing this alone in the absence of more senior management.
- Puts inclusivity at the heart of everything they do.
- A track record of delivering brilliant customer service and coaching colleagues to do the same.
- Experience of leading a team in a fast-paced, customer-facing environment.
- Operational leadership skills.
- Demonstrated success in meeting or exceeding KPIs.
- Managed employee relations issues, including performance and absence management.
Desirable:
- Has worked night shifts in a high-volume, operational environment.
Working for us has great rewards:
- Salary will be dependent upon your experience as well as the store size, complexity and location.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- An annual bonus scheme based on our, and your, performance.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Cycle to Work scheme.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
If you would like to learn more about our commitment to inclusivity, please take a look. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Customer and Trading Manager - Nightshift in Rugby employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer and Trading Manager - Nightshift in Rugby
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the store and its values. This way, you can show how your leadership style aligns with their mission and how you can contribute to their nightshift operations.
✨Tip Number 2
Practice your people management skills! Think of examples where you've successfully led a team or resolved conflicts. Being able to demonstrate your experience in managing performance and creating a supportive environment will really set you apart.
✨Tip Number 3
Be ready to talk numbers! Brush up on your knowledge of KPIs and how you've met or exceeded them in past roles. Showing that you understand the importance of performance indicators will highlight your operational leadership skills.
✨Tip Number 4
Don’t forget to showcase your adaptability! Working night shifts can be tough, so share how you've thrived in similar environments. Highlighting your resilience and ability to maintain a safe atmosphere for your team will resonate well with the hiring managers.
We think you need these skills to ace Customer and Trading Manager - Nightshift in Rugby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer and Trading Manager role. Highlight your leadership experience, especially in fast-paced environments, and don’t forget to mention any nightshift work you've done!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your previous experiences have prepared you for leading a team overnight. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements. Did you exceed KPIs? Improve customer satisfaction? Share those numbers! We love seeing how you’ve made a measurable impact in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Nightshift Role
Make sure you understand the specific responsibilities of a Customer and Trading Manager on night shifts. Familiarise yourself with the key tasks like leading replenishment activities, managing performance, and ensuring safety standards. This will help you demonstrate your readiness to take charge during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in fast-paced environments. Highlight your experience in managing performance, conducting disciplinaries, and coaching colleagues to deliver excellent customer service. This will show that you can handle the challenges of running a store overnight.
✨Demonstrate Resilience and Adaptability
Be ready to discuss how you've coped with the physical and mental demands of night shifts in previous roles. Share strategies you've used to maintain a safe and supportive atmosphere for your team, as this is crucial for the role you're applying for.
✨Understand KPIs and Performance Metrics
Brush up on your knowledge of key performance indicators relevant to retail operations. Be prepared to discuss how you've met or exceeded these metrics in the past, as this will show your potential employer that you can drive performance and contribute to the store's success.
