At a Glance
- Tasks: Lead teams to enhance customer experience and manage store operations effectively.
- Company: Join Sainsbury's, a leading supermarket chain known for its commitment to customer service.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on teamwork and personal growth.
- Why this job: Make a real difference in customer satisfaction while developing your leadership skills.
- Qualifications: Experience in leadership roles within busy retail environments is essential.
The predicted salary is between 30000 - 40000 £ per year.
Sainsbury's Supermarkets Ltd in Redditch is seeking a proactive Store Customer Experience Manager to oversee the end-to-end customer journey, from checkout to back-of-house operations. You will lead front-end teams, manage petrol station operations if applicable, and ensure scheduling and payroll accuracy while driving customer satisfaction.
The role requires a proven track record in leadership within high-volume environments, with a focus on coaching teams to deliver exceptional service.
Contact Details:
Sainsbury's Supermarkets Ltd Recruitment Team
We think you need these skills to ace Store Experience Lead – Customer Service & Operations in Redditch
Communication Skills
Problem-Solving Skills
Customer Service
Team Leadership
Leadership Skills
Flexibility
Operational Management
