At a Glance
- Tasks: Deliver groceries with a smile and ensure customer satisfaction at every doorstep.
- Company: Join Sainsbury’s, a trusted name in retail for over 150 years.
- Benefits: Enjoy discounts, holiday entitlement, and support for your wellbeing.
- Other info: Flexible hours and opportunities for career growth in a supportive environment.
- Why this job: Be the friendly face of Sainsbury’s and make a real difference in your community.
- Qualifications: Must be over 18 with a valid UK/EU driving licence and a passion for customer service.
The predicted salary is between 14.73 - 14.73 £ per hour.
Rate: £14.73 per hour
Location: Thanet Westwood Cross Store, Ramsgate, CT12 5FJ
Hours: Part time, 20 hours per week
Contract type: Permanent
Business area: Retail
Availability Window
The availability window below shows when we’d expect you to be available to work during the week. Your shifts will be planned within these times and shared with you three weeks in advance. We support flexible working, so even if your availability isn’t an exact match but is similar.
Working in our stores
We’re proud that our stores have been at the heart of the communities they serve for over 150 years, united by a shared passion for food and putting customers first. As a Customer Delivery Driver, you’ll be the special ingredient that delivers customer orders straight to their doorsteps, along with energy, warmth and care, embracing our commitment to give our customers everything they choose to shop online with Sainsbury’s for, day in day out.
Important checks before you apply
- You must be over 18 years old and have held a full UK/EU driving licence for at least 12 months with no more than 6 points on it.
- You will complete an online driving risk assessment as part of your interview and, if you’re successful, there’ll be a driving assessment when you join us.
- You must have Right to Work eligibility in the UK.
- Sainsbury’s has created a safer driving environment by installing in-cab AI cameras that monitor driver behaviour and help ensure compliance with road laws and defensive‑driving standards to protect drivers and other road users.
What you’ll be doing
- Being the face of Sainsbury’s at every doorstep you deliver to, making them feel valued through a thoughtful, friendly and helpful delivery service.
- Driving a 3.5 tonne refrigerated van to deliver groceries to our customers on time and in great condition.
- Completing checks to make sure the van is roadworthy, clean and organised, and that customers’ shopping is secure before setting off.
- Following planned routes and driving safely in a variety of locations, traffic, weather and road conditions.
- Moving containers weighing up to 15kg and delivering shopping to a variety of properties, which may include steps, lifts or longer walks from the van.
- Communicating brilliantly with customers, including keeping them informed of any delays, dealing with customer queries and any changes to their order.
- When not out making deliveries, you may need to help across the store as needed.
What it takes to be part of our team
- Friendly and welcoming, with a genuine enthusiasm for helping customers and takes pride in providing the best doorstep experience.
- Comfortable driving a larger vehicle safely in different locations, from busy residential streets and city centres to narrow country lanes.
- Comfortable working in a fast-paced, physical and high-energy environment, including repeatedly moving shopping containers weighing up to 15kg.
- Able to use initiative, solve problems and make safe decisions while out on the road.
- Enjoys both working independently while also thriving as part of the wider store team.
- Flexibility and willingness to work across the store and take on new challenges.
- Open to learning, developing and trying new things to improve our service.
- Confident learning to use route and delivery technology.
Supporting you at work and beyond
We offer our colleagues a wide range of rewards and provide competitive benefits:
- Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury’s every Friday and Saturday.
- Holiday entitlement – based on the hours you work.
- Enhanced Family Leave – Maternity, Paternity, Adoption and more.
- Pension and life cover – we’ll match between 4-7.5% of your pension contributions and up to 6x life cover.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Other Retail savings – discounts on eating out, holidays and at other retailers.
- Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access and Health/Dental cash plans.
- Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform.
- Financial support – interest‑free season ticket loans, Pay advance, affordable loans and savings directly from your pay and financial wellbeing resources.
An inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for careers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
If you would like to learn more about our commitment to inclusivity, please let us know, and we will endeavour to support you.
Customer Delivery Driver in Ramsgate employer: Sainsbury's Supermarkets Ltd
As a Customer and Trading Manager on the nightshift at our Bridgend store, you will be part of a dynamic team that values bold leadership and exceptional service. We offer competitive salaries, a generous benefits package including discounts, bonuses, and wellbeing support, alongside a strong commitment to inclusivity and employee development. Join us in creating a rewarding work environment where your contributions directly enhance the shopping experience for our customers.
Contact Details:
Sainsbury's Supermarkets Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver in Ramsgate
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Sainsbury's Supermarkets Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Delivery Driver in Ramsgate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Sainsbury's Supermarkets Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Sainsbury's Supermarkets Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Sainsbury's Supermarkets Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Sainsbury's Supermarkets Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Sainsbury's Supermarkets Ltd!
