Product Content Lead

Holborn Store Support Centre and Home, Sainsbury\’s Supermarkets Ltd 33 Holborn, London Greater London, EC1N 2HT

Why join us

By joining Sainsbury\’s as a Product Content Lead, you will play a pivotal role in shaping the digital customer experience for our General Merchandise and Home categories. We are dedicated to putting the customer at the heart of all we do, and with our focus on digital transformation, you will have the opportunity to make a significant impact on millions of customers. As we aim to deliver exceptional product content and create an optimised user experience, you will have the chance to work with talented teams and collaborate with key stakeholders across various functions. With our commitment to continuous improvement, cutting-edge technology, and a mobile-first approach, you will have the resources and support to drive meaningful change and deliver exceptional results. Join our dynamic and inclusive team and be part of our exciting journey in shaping the future of digital retail.

What you\’ll do

As the Product Content Lead at Sainsbury\’s, within the Argos Ecommerce division, you will play a crucial role in ensuring the delivery of high-quality product content and imagery across various General Merchandise and Home categories. Your accountability encompasses launching products on multiple websites, such as Argos.co.uk and Habitat.co.uk, overseeing the successful launch of several thousand products annually. Working closely with the offshore Digital Operations Centre (DOC), you will develop and execute a content strategy to enhance the user experience and facilitate customers in discovering, finding, and selecting the right products. Stakeholder management and effective collaboration with cross-functional teams will be key in delivering the category content strategy and achieving business objectives. Your expertise in product content, SEO, a mobile-first approach, and attention to detail will drive the re-establishment of product content quality and creation of a consistent brand identity. Additionally, your focus will be on building efficient operational processes, coaching and developing the Product Content Teams, and driving continuous improvement initiatives to optimise the customer experience and key business metrics.

Who you are

As the Product Content Lead for Sainsbury\’s Argos Ecommerce division, you are a passionate and enthusiastic eCommerce professional, dedicated to driving exceptional customer experiences. With your extensive experience in online retail, you possess a deep understanding of product content and SEO, allowing you to develop and deliver comprehensive content plans. Your strong planning, organisational, and communication skills enable you to effectively collaborate with stakeholders, build relationships, and influence decision-making. As a critical thinker with a keen eye for detail, you consistently strive for continuous improvement, utilising data insights and analytics to optimise key business metrics and enhance the customer journey. Your ability to manage multiple priorities, adapt to change, and lead projects in a fast-paced environment sets you apart in delivering successful product content strategies and driving positive change within the digital landscape.

Benefits

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business – and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

1. Colleague discount of 10% on shopping online and in-store, increasing to 15% at points during the year.
2. Pensions scheme and life cover.
3. Performance-related bonus of up to 10% of salary.
4. Annual holiday allowance with the option to buy up to an additional week\’s holiday.
5. Benefits such as season ticket loans, cycle to work scheme, health cash plans, salary advance, and access to discounts from hundreds of retailers.
6. Employee assistance programme.
7. Up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see for a range of our benefits (note, length of service and eligibility criteria may apply).

Salary: Competitive Plus Benefits

Location: Holborn Store Support Centre and Home, London, EC1N 2HT

Contract type: Permanent

Business area: Retail

Closing date: 27 March 2025

Requisition ID: 296774

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