At a Glance
- Tasks: Lead a night team to ensure smooth store operations and deliver excellent customer service.
- Company: Join a leading retailer committed to inclusivity and employee growth.
- Benefits: Enjoy a competitive salary, discounts, bonuses, and wellbeing support.
- Other info: Flexible hours with opportunities for career progression and personal development.
- Why this job: Make a real impact while working in a dynamic night environment.
- Qualifications: Experience in team management and delivering great customer service.
The predicted salary is between 31700 - 36200 € per year.
Salary: From £31,700 + £4,500 Premium
Location: Prestwick Store, Prestwick, KA9 1TR
Contract type: Permanent
Business area: Retail
Closing date: 30 May 2026
Leading in our stores:
Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands‑on, sleeves‑rolled‑up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next‑level experience for every customer who walks through our doors.
What you’ll be doing:
- Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
- Running a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store.
- Ensuring that standards are brilliant come morning so we’re ready to serve our customers.
- Managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Our nightshift managers work full‑time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).
What makes a great nightshift manager:
- Comfortable with nightshift working and adaptable to the physical and mental impact of these shift patterns.
- Previous line management responsibilities in a fast‑paced, operational environment.
- Resilience to deal with both the mental and physical demands of working nights.
- Provides brilliant customer service and coaches a team to do the same.
- Previous experience delivering and monitoring KPI's or other performance indicators.
- Can manage disciplinaries, performance issues or other similar employee relations issues.
- Leads operations and is comfortable doing this alone in the absence of more senior management.
- Puts inclusivity at the heart of everything they do.
- A track record of delivering brilliant customer service and coaching colleagues to do the same.
- Experience of leading a team in a fast‑paced, customer‑facing environment.
- Operational leadership skills — taking responsibility for store operations in the absence of more senior managers.
- Demonstrated success in meeting or exceeding KPIs.
- Managed employee relations issues, including performance and absence management.
Desirable:
- Has worked night shifts in a high‑volume, operational environment.
Working for us has great rewards:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- An annual bonus scheme based on our, and your, performance.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like‑minded people to help fulfil your potential.
- Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
If you would like to learn more about our commitment to inclusivity, please let us know, and we will endeavour to support you.
Customer and Trading Manager - Nightshift in Prestwick employer: Sainsbury's Supermarkets Ltd
At Sainsbury's, we pride ourselves on being an exceptional employer, particularly for our Customer and Trading Managers on the nightshift at our Prestwick Store. With a strong focus on employee wellbeing, we offer competitive salaries, generous benefits including discounts, bonuses, and comprehensive support for personal development, all within a vibrant and inclusive work culture that empowers our team to excel and deliver outstanding service to our customers.
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer and Trading Manager - Nightshift in Prestwick
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions and think about how your experience aligns with the role of Customer and Trading Manager. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer and Trading Manager - Nightshift in Prestwick
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous experience in leading teams. We want to see how you've motivated others and driven performance in a fast-paced environment.
Be Specific About Your Experience:Don’t just say you’ve managed operations; give us the details! Share examples of how you’ve handled KPIs, employee relations, or any challenges you faced while working night shifts.
Emphasise Customer Service:Since this role is all about delivering brilliant customer service, let us know how you've provided exceptional service in the past. We love to see how you’ve coached your team to do the same!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer and Trading Manager on nightshift. Familiarise yourself with the key aspects like team leadership, operational management, and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a nightshift manager, you'll be leading a team during challenging hours. Prepare examples from your past experiences where you've successfully managed a team, dealt with performance issues, or improved operations. Highlight your ability to motivate others and maintain high standards even when working alone.
✨Demonstrate Resilience and Adaptability
Working night shifts can be tough, so it's important to convey your resilience and adaptability during the interview. Share any relevant experiences that showcase how you've handled the physical and mental demands of night work, and how you've created a safe and supportive environment for your team.
✨Prepare Questions About Inclusivity
Since inclusivity is a core value for the company, come prepared with questions about their initiatives and support systems. This shows that you align with their values and are committed to fostering an inclusive workplace. It also gives you insight into how they prioritise employee wellbeing.
