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- Tasks: Lead shifts, inspire teams, and ensure brilliant customer experiences at Argos.
- Company: Join a leading retail brand with a focus on teamwork and growth.
- Benefits: Enjoy discounts, free food, generous holidays, and wellbeing support.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in fast-paced operations and a passion for customer service.
- Other info: Great opportunities for career growth and personal development.
The predicted salary is between 27150 - 30300 £ per year.
Salary: From £27,150
Location: Talbot Green Store, Talbot Green, Pontyclun, CF72 8FN
Contract type: Permanent
Business area: Argos Retail
Requisition ID: 400037997
About the role:
Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go-to people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day-to-day tasks such as organizing the warehouse, taking deliveries and serving our customers. They’re experts in our products and services focusing on driving sales and profitability.
What makes a brilliant Argos Shift Manager:
- Has experience of organising, running, and planning for a fast-paced operation.
- Is comfortable directing a team, providing day-to-day coaching and on-the-spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
- Support the Store Manager in ensuring the store is safe and compliant.
- Demonstrates strong commercial awareness such as having product knowledge.
- An Argos Shift Manager should use this commercial awareness to really understand our customers to drive sales.
- Can work towards and deliver KPIs with the aim of driving profitability for the store.
- Has a growth mindset, continuously develops and helps others to grow.
- A track record of delivering brilliant customer service and coaching colleagues to do the same.
- Experience of motivating others, driving sales and performance, and kept operations running smoothly.
- You go above and beyond to make shopping easy, fast, and friendly for every customer.
- Operational leadership skills — you’ve taken responsibility for operations in the absence of management.
- Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
- You walk the talk — showing up every day as a role model for service and values.
What we offer:
We truly value our colleagues and provide a market-leading benefits package:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4% of your contributions and if you change your pension plan, you may receive more from us.
- Sainsbury’s share scheme – build up an investment at discounted rates.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Argos Shift Manager in Pontyclun employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Argos Shift Manager in Pontyclun
✨Tip Number 1
Get to know the company culture! Before your interview, check out Argos's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the interviewers.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem on the spot. These examples will show that you can handle the fast-paced environment of an Argos Shift Manager.
✨Tip Number 3
Be ready to discuss KPIs! Brush up on your knowledge of key performance indicators and be prepared to share how you've met or exceeded them in past roles. This shows you're results-driven and ready to drive sales at Argos.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Argos Shift Manager in Pontyclun
Some tips for your application 🫡
Show Your Leadership Skills: As an Argos Shift Manager, you'll be leading a team, so make sure to highlight any previous experience you have in managing or coaching others. We want to see how you've inspired and motivated your colleagues in the past!
Demonstrate Your Commercial Awareness: We love candidates who understand the importance of sales and customer service. Use your application to showcase your product knowledge and how you've driven sales in previous roles. This will show us you're ready to hit the ground running!
Be Specific About Your Achievements: When filling out your application, don’t just say you’ve met KPIs—tell us how you did it! Share specific examples of how you’ve improved customer satisfaction or boosted sales. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know Your Stuff
Make sure you brush up on Argos products and services before the interview. Being able to discuss specific items and how they benefit customers will show that you're genuinely interested and knowledgeable, which is key for a Shift Manager role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or managed operations in a fast-paced environment. Think about times when you motivated colleagues or resolved conflicts, as these experiences will highlight your ability to inspire and guide a team.
✨Understand the KPIs
Familiarise yourself with key performance indicators relevant to the role, such as sales targets and customer satisfaction metrics. Be ready to discuss how you've met or exceeded these in previous roles, as this will demonstrate your commercial awareness and focus on driving profitability.
✨Be Customer-Centric
Prepare to share stories that illustrate your commitment to delivering brilliant customer service. Think about how you've gone above and beyond for customers in the past, as this aligns perfectly with what Argos values in their Shift Managers.