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- Tasks: Be a Christmas Champion by picking and packing online orders for our customers.
- Company: Join Sainsbury’s, a community-focused retailer with a festive spirit.
- Benefits: Enjoy competitive pay, discounts, free food, and generous holiday entitlement.
- Other info: Flexible hours with potential for permanent roles after the festive season.
- Why this job: Make Christmas special for customers while gaining valuable experience in retail.
- Qualifications: No specific qualifications needed, just a friendly attitude and willingness to learn.
Rate: £12.60 per hour. Location: Tewkesbury Road Store, Cheltenham, GL51 9RR. Hours: Part time, 16 hours per week. Contract type: Fixed-Term Assignment. Business area: Retail.
Shift hours:
- Monday: 04:00 - 08:00
- Tuesday: 04:00 - 08:00
- Wednesday: 04:00 - 08:00
- Thursday: 04:00 - 08:00
- Friday: 04:00 - 08:00
- Saturday: 04:00 - 08:00
- Sunday: 04:00 - 08:00
Working in our stores this Christmas, you’ll be one of our Christmas Champions that supports a joyful shopping experience for our online customers.
What you’ll be doing:
- Picking and selecting the best quality products on the shop floor that online customers have ordered.
- Using a handset that plans your route around the store.
- Working behind the scenes dealing with customer queries and processing orders.
- Always ready to serve our customers brilliantly.
- Build great knowledge about our products, services and promotions.
- Working flexibly across the store as required.
What makes a great Sainsbury’s Colleague:
- Happy with early morning starts and working in a fast-paced environment.
- Friendly and welcoming with a genuine enthusiasm for helping customers.
- Enjoys using initiative to solve problems and taking responsibility for tasks.
- Comfortable in learning to use new digital tools and technology.
- Have great attention to detail, keeping the store clean and clutter free.
Working for us has great rewards:
- Nightshift premium - an additional £2.45 for every hour worked between midnight - 5am (where applicable).
- Discount card – 10% off at Sainsbury’s after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, plus maternity and paternity leave.
- Pension – we’ll match between 4-7.5% of your pension contributions.
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices.
- Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
- Wellbeing support – including free access to our Employee Assistance Programme.
An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential.
We provide our colleagues resources to help them understand and support their role effectively. Our internal colleague networks seek to ensure true representation for everyone.
We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways.
If you would like to learn more about our commitment to inclusivity, please let us know, and we will endeavour to support you.
Online Assistant employer: Sainsbury's Supermarkets Ltd
Contact Detail:
Sainsbury's Supermarkets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Sainsbury’s. Understand their values and what they stand for, especially during the festive season. This will help you connect with the team and show that you're genuinely interested in being one of their Christmas Champions.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. Prepare some examples from your past experiences that highlight your skills. We want to see how you can bring your energy and enthusiasm to the role!
✨Tip Number 3
Dress the part! Even though it’s a retail job, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent Sainsbury’s well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role and how you can contribute to the team!
We think you need these skills to ace Online Assistant
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've worked in fast-paced environments or have customer service skills, shout about them! We love seeing how you can contribute to our team.
Keep It Clear and Concise: While we want to know all about you, it’s important to keep your application clear and to the point. Use bullet points where possible and avoid long paragraphs – we appreciate brevity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get you into the process. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sainsbury's Supermarkets Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Online Assistant entails. Familiarise yourself with the tasks like picking products, handling customer queries, and using digital tools. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
As an Online Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you solved problems or went the extra mile to help someone. This will demonstrate your enthusiasm for helping customers.
✨Emphasise Flexibility and Teamwork
The job requires working flexible hours and being part of a team. Be ready to discuss your experience in fast-paced environments and how you adapt to changing situations. Highlight any teamwork experiences where you collaborated effectively with others to achieve a common goal.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the position and helps you determine if it's the right fit for you.